97% of Australian businesses feel confident. The data tells a different story.
Be first to read The Confidence Trap – Citation Group's 2026 Workforce Pulse report – and join our live expert webinar to hear the findings directly from the people behind it.
Be the first to access the full report on release day
We surveyed 510 Australian business owners and leaders to understand how they’re managing workforce obligations in a rapidly changing environment.
Key Findings
Built from real survey data and the on-the-ground experience of experts who work with Australian businesses every day. It won't tell you everything is broken – it will tell you where to look, and what to do.
42%
have already identified a payroll error in their business
61%
say workforce obligations are a source of ongoing stress
AI
is helping employees raise claims more quickly and more effectively
"Being confident without the correct knowledge can be a dangerous way to run a business."
