# Citation Group --- ## Pages - [Partnership](https://citationgroup.com.au/partnerships/): Partner with Citation Group to offer your members expert HR support, compliance help and exclusive resources that boost loyalty and growth. - [Careers](https://citationgroup.com.au/careers/): At Citation Group, we’re always looking for people who share our commitment to our clients, strive to be the best they can be & want to make a difference. - [Careers](https://citationgroup.co.nz/careers/): At Citation Group, we’re always looking for people who share our commitment to our clients, strive to be the best they can be & want to make a difference. - [Current Vacancies](https://citationgroup.com.au/careers/current-vacancies/): var _baseUrl = "//apps. jobadder. com/widgets"; var _jaJobsSettings = { key: "AU3_rejeibsmbajuphd5ujdwki7n3e", jobListSettings: { showDatePosted: false, animateScrollOnPageChange: true, readMoreText: "Learn... - [Terms and Conditions](https://citationgroup.com.au/terms-and-conditions-2/): See the terms & conditions for using the Citation Group website including disclaimers, copyright & third-party link policies. - [Resources](https://citationgroup.com.au/resources/): Stay in the know with a wide range of resources, developed by our experts for businesses like yours. Blogs, Videos, Guides, PDFs, Case Studies & Events. --- ## Resources - [How to handle a trip or fall in the workplace: a guide for employers](https://citationgroup.com.au/resources/how-to-handle-a-trip-or-fall-in-the-workplace-a-guide-for-employers/): It’s important for all workers and employers to understand how to respond appropriately when someone trips or falls. - [ISO certification for the software industry: do you need it?](https://citationgroup.com.au/resources/software-industry-certification/): Boost your software company’s credibility and security with ISO certification. Learn what you need and how Citation Certification can help. - [An $8 million payroll compliance wake-up call for business owners](https://citationgroup.com.au/resources/an-8-million-payroll-compliance-wake-up-call-for-business-owners/): Nine years, 5,487 employees, and over $8 million in unpaid wages. These staggering numbers are at the centre of a... - [Is anyone listening? How covert recordings played a key role in this FWC case](https://citationgroup.com.au/resources/is-anyone-listening-how-covert-recordings-played-a-key-role-in-this-fwc-case/): See how covert recordings impacted a key FWC case and what employers should know about using them in workplace disputes. - [How does internal auditing maintain it’s independence & objectivity?](https://citationgroup.com.au/resources/how-does-internal-auditing-maintain-its-independence-objectivity-2/): Struggling with audit objectivity? Learn how internal auditors can stay independent and impartial to deliver reliable, unbiased insights. - [How does internal auditing maintain it’s independence & objectivity?](https://citationgroup.co.nz/resources/how-does-internal-auditing-maintain-its-independence-objectivity/): Learn how internal auditing stays independent and objective to deliver clear, unbiased insights that help your business grow and improve. - [Sham contracting explained: when ‘independent’ isn’t really independent](https://citationgroup.com.au/resources/the-risk-of-sham-contracting-independent-contractors-vs-employees/): Employee or contractor? Misclassifying can lead to major penalties. Learn how to spot the difference & protect your business from sham contracting. - [3 steps to ISO certification](https://citationgroup.com.au/resources/3-steps-to-iso-certification/): Discover how easy ISO certification can be with our 3-step guide. Unlock benefits like improved quality, safety and sustainability for your business. - [The hidden costs of the 2025 minimum wage increase](https://citationgroup.com.au/resources/the-hidden-costs-of-the-2025-minimum-wage-increase/): Uncover the hidden costs of the 2025 minimum wage increase and learn how to stay compliant at our free expert-led webinar. - [Suspension or withdrawal of ISO Certification](https://citationgroup.com.au/resources/suspension-or-withdrawl-of-iso-certification/): Learn when & why ISO certification can be suspended or withdrawn, & what steps your business must take to stay compliant & avoid disruption. - [Suspension or withdrawl of ISO Certification](https://citationgroup.co.nz/resources/suspension-or-withdrawl-of-iso-certification/): With the privilege of awarding certification comes the responsibility of withdrawing it when the required standards are not complied with. - [Procedural fairness today keeps the Supreme Court away](https://citationgroup.com.au/resources/procedural-fairness-today-keeps-the-supreme-court-away/): Find out why procedural fairness is critical in psychological injury claims and how skipping it could land your business in court. - [Citation Group announces the promotion of Lisa Qiu to Partner in our legal team](https://citationgroup.com.au/resources/citation-group-announces-the-promotion-of-lisa-qiu-to-partner-in-our-legal-team/): We’re delighted to announce that Lisa Qiu will become a Partner in the company’s legal team (Citation Legal) on 1 July 2025. - [The key IR changes every employer must know](https://citationgroup.com.au/resources/the-key-ir-changes-every-employer-must-know/): Stay on top of key internal relations changes from 1 July 2025, including updated penalties and rate increases every employer needs to know. - [Portable long service leave is coming to the Community Services Industry](https://citationgroup.com.au/resources/portable-long-service-leave-is-coming-to-the-community-services-industry/): Portable long service leave is coming to NSW’s community services sector. Learn what it means and how your business can prepare. - [Insubordination? Serious misconduct? Here’s how to navigate these challenges](https://citationgroup.com.au/resources/insubordination-serious-misconduct-heres-how-to-navigate-these-challenges/): Struggling with insubordination or serious misconduct? Learn how to manage risk, protect your business & handle tough HR issues with confidence. - [What you need to know about NDIS certification & requirements](https://citationgroup.com.au/resources/what-you-need-to-know-about-ndis-certification-requirements/): NDIS certification can feel complex. Learn what’s required, how to get certified and how Citation Certification can support your compliance journey. - [What the United Workers Union v Coles case means for your payroll practices](https://citationgroup.com.au/resources/what-the-united-workers-union-v-coles-case-means-for-your-payroll-practices/): Ensure your payroll system correctly handles single days of long service leave or risk costly compliance errors like Coles. Here's what you need to know. - [3 common questions about sick leave answered](https://citationgroup.com.au/resources/3-common-questions-about-sick-leave-answered/): Got sick leave questions? Learn what qualifies, when carer’s leave applies and how to handle medical certificates with confidence and compliance. - [ISO 27001 vs 27002: what’s the difference?](https://citationgroup.com.au/resources/iso-27001-vs-27002-whats-the-difference/): Learn the differences between ISO 27001 & 27002 & how each helps strengthen your ISMS. Discover which standard your business needs & why. - [ISO 27001 Vs 27002: what’s the difference?](https://citationgroup.co.nz/resources/iso-27001-vs-27002-whats-the-difference/): In an era of escalating digital threats, understanding the role of ISO 27001 and ISO 27002 is crucial. - [7 ways effective health and safety increases productivity](https://citationgroup.com.au/resources/7-ways-effective-health-and-safety-increases-productivity/): Workplace safety and productivity may seem like separate priorities, but they’re closely linked. - [5 questions about vicarious liability, answered](https://citationgroup.com.au/resources/5-questions-about-vicarious-liability-answered/): Unsure when you're liable for employee conduct? Learn how vicarious liability works and what steps help protect your business from legal risk. - [Fast food operator fined over $800,000 for serious workplace contraventions](https://citationgroup.com.au/resources/fast-food-operator-fined-over-800000-for-serious-workplace-contraventions-2/): Fast food operators fined $800k for exploiting migrant workers. Find out what went wrong and how to avoid costly wage theft breaches. - [Building your workplace culture? Start with employee benefits](https://citationgroup.com.au/resources/building-your-workplace-culture-start-with-employee-benefits/): Discover how tailored employee benefits can boost retention, reflect company values and help build a strong, positive workplace culture. - [Superannuation contributions are rising again. Is your business ready?](https://citationgroup.com.au/resources/superannuation-contributions-are-rising-again-is-your-business-ready/): Super is rising to 11.5% from 1 July 2024. Find out what your business needs to do now to stay compliant and avoid costly penalties. - [The FWC has decided: minimum wage will increase by 3.5%](https://citationgroup.com.au/resources/annual-minimum-wage-decision/): Minimum wage will rise by 3.75% from 1 July 2024. Find out what this means for your business and how to stay compliant with updated pay rates. - [Your handbook to upcoming migration law changes](https://citationgroup.com.au/resources/your-handbook-to-upcoming-migration-law-changes/): Get across key migration law changes, from visa income thresholds to property ownership bans, and learn how your business can stay compliant. - [Preparing for ISO 9001:2026. Here's everything you need to know.](https://citationgroup.co.nz/resources/preparing-for-iso-90012026-heres-everything-you-need-to-know/): ISO 9001:2026 is coming. Learn what’s changing, why it matters and how your business can start preparing for the transition today. - [Preparing for ISO 9001:2026. Here's everything you need to know.](https://citationgroup.com.au/resources/preparing-for-iso-90012026-heres-everything-you-need-to-know/): ISO 9001:2026 is coming. Learn what’s changing, why it matters and how your business can start preparing for the transition today. - [Termination: what happens if you get it wrong?](https://citationgroup.co.nz/resources/termination-rights/): When it comes to dismissing an employee, just having a valid reason isn’t enough. Because of New Zealand’s complex employment... - [Heard the term hyper-personalised employee experience? Let’s unpack it](https://citationgroup.com.au/resources/heard-the-term-hyper-personalised-employee-experience-lets-unpack-it/): Discover how hyper-personalising roles, benefits & work environments can boost engagement, retention & your edge in a competitive talent market. - [Law firm fined over $50k for a string of exploitative acts against a junior lawyer](https://citationgroup.com.au/resources/law-firm-fined-over-50k-for-a-string-of-exploitative-acts-against-a-junior-lawyer/): A law firm has been fined over $50,000 after the Victorian Magistrates Court found it subjected a junior solicitor to unreasonable working hours. - [Confused about sick leave? Here’s your must-have guide](https://citationgroup.co.nz/resources/confused-about-sick-leave-heres-your-must-have-guide/): While this leave type helps keep workplaces safer and healthier, business owners must know their rights and the law to... - [A $12k lesson in compliance for a Victorian-based business](https://citationgroup.com.au/resources/a-12k-lesson-in-compliance-for-a-victorian-based-business/): A $12k penalty shows why employers must act on Compliance Notices or risk serious legal and financial consequences under workplace laws. - [ISO audit readiness: tools and tips for success](https://citationgroup.com.au/resources/iso-audit-readiness-tools-and-tips-for-success/): Not sure how to prepare for your upcoming audit? We’ve got you covered. Join our upcoming webinar, where our experts... - [Expert Panel decision on gender-based undervaluation – priority awards](https://citationgroup.com.au/resources/expert-panel-decision-on-gender-based-undervaluation-priority-awards/): FWC finds gender-based undervaluation in key awards. Learn what it means for wages, compliance and your obligations as an employer. - [Technology is transforming health and safety practices. Here’s how.](https://citationgroup.co.nz/resources/technology-is-transforming-health-and-safety-practices-heres-how/): Monitoring health and safety practices have come a long way from the humble clipboard and pen and thanks to technology,... - [What is the minimum wage in Australia?](https://citationgroup.com.au/resources/what-is-the-minimum-wage-in-australia/): Discover what the minimum wage is in Australia in 2025, who sets it and how to keep your business compliant with changing pay rates. - [Your how-to guide to building an employee referral program](https://citationgroup.com.au/resources/your-how-to-guide-to-building-an-employee-referral-program/): Learn how to build an employee referral program that saves time, cuts hiring costs and helps you attract top talent through your existing team. - [Creating smarter employment contracts for a safer business](https://citationgroup.com.au/resources/creating-smarter-employment-contracts-for-a-safer-business/): Learn how to create smarter employment contracts that protect your business, reduce risk and keep your workforce on solid legal ground. - [7 tips for managing remote employees](https://citationgroup.com.au/resources/7-tips-for-managing-remote-employees/): Remote teams need structure and support. Discover 7 practical tips to boost productivity, trust & engagement while managing employees from afar. - [ISO 27001 vs other cybersecurity frameworks](https://citationgroup.com.au/resources/iso-27001-vs-other-cybersecurity-frameworks/): What is ISO 27001 & how does it compare to frameworks like NIST? Explore key differences to choose the right fit for your business cybersecurity. - [What do you do when an unrelated injury makes a workplace injury worse?](https://citationgroup.com.au/resources/what-do-you-do-when-an-unrelated-injury-makes-a-workplace-injury-worse/): A transport accident worsened a prior workplace injury. See how the court ruled and what it means for your return to work processes. - [Rod Marshall among Australia's Best Lawyers in 2026 Edition](https://citationgroup.com.au/resources/rod-marshall-among-australias-best-lawyers-in-2026-edition/): Rod Marshall recognised for excellence in employment law in Best Lawyers 2026, marking his sixth consecutive year on the prestigious list. - [Adrian Turner named Professional Services Lawyer of the Year at 2025 Corporate Counsel Awards](https://citationgroup.com.au/resources/adrian-turner-named-professional-services-lawyer-of-the-year-at-2025-corporate-counsel-awards/): Adrian Turner wins Professional Services Lawyer of the Year at the 2025 Corporate Counsel Awards, recognised for leadership and innovation. - [Are your record-keeping practices up to scratch? The FWO is on a blitz](https://citationgroup.com.au/resources/are-your-record-keeping-practices-up-to-scratch-the-fwo-is-on-a-blitz/): The FWO is cracking down on poor records. Learn what inspectors are targeting and how to protect your business from costly penalties. - [Flexible work after parental leave: FWC decision explained](https://citationgroup.com.au/resources/flexible-work-after-parental-leave-fwc-decision-explained/): FWC ruled against a school's refusal of flexible work after parental leave. Learn what this means for your business and how to stay compliant. - [What is a management review for ISO 9001?](https://citationgroup.com.au/resources/what-is-a-management-review-for-iso-9001/): A management review is key to ISO 9001, helping leadership assess system performance, track improvements and keep quality goals on course. - [Key WHS laws in Australia: ensuring safety from day one](https://citationgroup.com.au/resources/key-whs-laws-in-australia-ensuring-safety-from-day-one/): Starting a business? Learn the WHS laws you must follow to keep your workplace safe & compliant from day one. Avoid fines & protect your people. - [Understanding the FWO Payroll Remediation Guide](https://citationgroup.com.au/resources/understanding-the-fwo-payroll-remediation-guide/): The FWO’s new Payroll Remediation Guide is here. Learn how to correct underpayments, reduce risk and strengthen compliance in your business. - [Work Value Case: what the Nurses Award changes mean for your organisation](https://citationgroup.com.au/resources/work-value-case-what-the-nurses-award-changes-mean-for-your-organisation/): Learn what the latest Nurses Award changes mean for aged care providers & how to prepare for phased wage increases & new classification rules. - [The best standards for the construction and manufacturing industry](https://citationgroup.com.au/resources/the-best-standards-for-the-construction-and-manufacturing-industry/): Discover the top ISO certifications for construction & manufacturing. Stay competitive, win tenders & tackle industry challenges with confidence. - [How AI and machine learning are revolutionising ISO 27001 compliance](https://citationgroup.co.nz/resources/how-ai-and-machine-learning-are-revolutionising-iso-27001-compliance/): AI and machine learning are no longer futuristic concepts, they’re practical, powerful allies in the pursuit of ISO 27001 compliance. - [Supporting employees with chronic conditions starts with strong WHS practices](https://citationgroup.com.au/resources/supporting-employees-with-chronic-conditions-starts-with-strong-whs-practices/): Half of workers with chronic conditions don’t speak up. Learn how better WHS practices can support them and strengthen your workplace. - [Genuine redundancy or unfair dismissal? The FWC decides](https://citationgroup.com.au/resources/genuine-redundancy-or-unfair-dismissal-the-fwc-decides/): Redundancy or unfair dismissal? A recent FWC ruling shows why proper consultation is critical, even when a role is no longer required. - [How AI and machine learning are revolutionising ISO 27001 compliance](https://citationgroup.com.au/resources/how-ai-and-machine-learning-are-revolutionising-iso-27001-compliance/): Discover how AI and machine learning are transforming ISO 27001 compliance with smarter, faster ways to manage risk, security and certification. - [The workplace safety manual for employers](https://citationgroup.com.au/resources/the-workplace-safety-manual-for-employers/): Stay on top of WHS with our workplace safety manual. Learn your legal duties, manage risks and build a safer, more compliant business. - [Citation Legal Partners short-listed in the LawyersWeekly Partner of the Year Awards 2025](https://citationgroup.com.au/resources/citation-legal-partners-short-listed-in-the-lawyersweekly-partner-of-the-year-awards-2025/): Citation Legal Partners Michal Roucek and Brittany Byrne have been named finalists in the 2025 LawyersWeekly Partner of the Year Awards. - [How Citation Legal supports the professional services industry](https://citationgroup.com.au/resources/how-citation-legal-supports-the-professional-services-industry/): Compliance is complex in professional services. Discover how Citation Legal helps businesses navigate contracts, awards & HR policies. - [How far back can an underpayment claim go?](https://citationgroup.com.au/resources/how-far-back-can-an-underpayment-claim-go/): Underpaid staff? Find out how far back claims can go, what’s at stake under new wage theft laws and how to fix issues before they escalate. - [Understanding Work Health and Safety representatives](https://citationgroup.com.au/resources/understanding-work-health-and-safety-representatives/): WHS reps help protect your people, reduce risk and keep your business compliant. Here's what they do and why you need them. - [Strategies for developing and improving a management system](https://citationgroup.com.au/resources/strategies-for-developing-and-improving-a-management-system/): Learn how to build and improve a certified management system that drives compliance, performance and long-term business success. - [Prepared, not panicked: your guide to workplace emergency safety response plans](https://citationgroup.co.nz/resources/prepared-not-panicked-your-guide-to-workplace-emergency-safety-response-plans-2/): Health and Safety laws require PCBU’s to ensure the safety and well-being of workers in the event of an emergency. - [Exciting News: Citation Group is acquiring foundU](https://citationgroup.com.au/resources/exciting-news-citation-group-is-acquiring-foundu/): Citation Group is acquiring foundU to deliver an all-in-one HR and payroll solution that simplifies compliance and boosts business efficiency. - [Managing Easter and ANZAC Day public holidays: what employers need to know](https://citationgroup.co.nz/resources/a-public-holiday-cheat-sheet-for-nz-employers/): While Kiwi public holidays can be a dream for employees, they mostly pose headaches for employers. - [The role of ISO 27001 in combatting ransomware threats](https://citationgroup.com.au/resources/the-role-of-iso-27001-in-combatting-ransomware-threats/): Ransomware is on the rise. Learn how ISO 27001 helps protect your business, boost resilience and meet key cybersecurity standards. - [Your guide to understanding new workplace gender equality targets](https://citationgroup.com.au/resources/your-guide-to-understanding-new-workplace-gender-equality-targets/): New gender equality laws are here. Learn what your business must do to comply and why these targets are a game-changer for large employers. - [NDIS practice standards checklist](https://citationgroup.com.au/resources/ndis-practice-standards-checklist/): Get audit-ready with our NDIS checklist bundle. Identify gaps, track your readiness and prepare for registration with clarity and confidence. - [Maximising workplace potential: the hidden power of performance reviews](https://citationgroup.com.au/resources/maximising-workplace-potential-the-hidden-power-of-performance-reviews/): Think performance reviews are pointless? Discover how they can boost growth, set clear goals and protect your business from hidden risks. - [What does the law say when it comes to employers viewing criminal records?](https://citationgroup.com.au/resources/what-does-the-law-say-when-it-comes-to-employers-viewing-criminal-records/): Need to run police checks on new hires? Know your legal rights, obligations and when criminal history matters in recruitment. - [Important update for Victoria: new OHS psychological health regulations coming](https://citationgroup.com.au/resources/important-update-for-victoria-new-ohs-psychological-health-regulations-coming/): Victoria will introduce new OHS psychological health regulations in December 2025. Learn what’s changing and how to prepare your workplace now. - [Your guide to safeguarding sensitive employee information](https://citationgroup.com.au/resources/your-guide-to-safeguarding-sensitive-employee-information/): Protecting employee data is critical. Learn how to stay compliant, reduce risk & build trust with best-practice privacy & cybersecurity measures. - [Employer survival guide](https://citationgroup.com.au/resources/employer-survival-guide/): Your go-to guide for understanding employment law, contracts, awards and WHS essentials to stay compliant and protect your business. - [6 expert workplace compliance tips for every employer](https://citationgroup.com.au/resources/6-expert-workplace-compliance-tips-for-every-employer/): Workplace compliance isn’t optional. Learn 6 expert tips to protect your business, meet legal obligations & create a fair, productive environment. - [What is the definition of asset management in ISO 55001?](https://citationgroup.com.au/resources/what-is-the-definition-of-asset-management-in-iso-55001/): Learn how ISO 55001 defines asset management and how it helps your business maximise value, reduce risk and improve long-term performance. - [What is the definition of asset management in ISO 55001?](https://citationgroup.co.nz/resources/what-is-the-definition-of-asset-management-in-iso-55001/): Just having assets isn’t enough to drive value – you need to manage them effectively. - [How Citation Legal supports organisations in the allied health and aged care industry](https://citationgroup.com.au/resources/how-citation-hr-supports-organisations-in-the-allied-health-and-aged-care-industry/): Struggling with compliance in aged care? See how Citation Legal helps providers manage contracts, awards and workforce challenges. - [Casual redundancies: what are they?](https://citationgroup.com.au/resources/casual-redundancies-what-are-they/): Think casuals can’t be made redundant? Think again. Learn the legal risks and steps to follow when ending employment for regular casual workers. - [An employer's blueprint to WHS compliance in construction](https://citationgroup.com.au/resources/an-employers-blueprint-to-whs-compliance-in-construction/): Construction accounts for 1 in 5 worker deaths. Learn how to reduce WHS risks, avoid penalties & keep your site compliant with this practical guide. - [Flexible working arrangements are the future: here’s why](https://citationgroup.com.au/resources/flexible-working-arrangements-are-the-future-heres-why/): Flexible work boosts satisfaction, productivity and retention. Learn how your business can benefit from moving beyond the nine-to-five model. - [What are the internal and external issues in ISO 27001?](https://citationgroup.com.au/resources/what-are-the-internal-and-external-issues-in-iso-27001/): Learn how internal and external issues affect ISO 27001 compliance. Understand these factors to strengthen your information security management system. - [What are the internal and external issues in ISO 27001?](https://citationgroup.co.nz/resources/what-are-the-internal-and-external-issues-in-iso-27001/): Interested in learning about the internal and external issues addressed in ISO 27001? Explore how understanding these factors can help... - [Inside the million-dollar wage theft case against a Perth security business](https://citationgroup.com.au/resources/inside-the-million-dollar-wage-theft-case-against-a-perth-security-business/): A Perth security business is facing $1M in wage theft claims. Learn how underpayment errors can lead to serious legal risks and how to avoid them. - [Flexible working: your guide as an employer](https://citationgroup.com.au/resources/flexible-working-your-guide-as-an-employer/): Understand flexible work laws, avoid costly missteps and learn how to manage requests fairly with our essential employer guide. - [New model terms for enterprise agreements: what employers need to know](https://citationgroup.com.au/resources/new-model-terms-for-enterprise-agreements-what-employers-need-to-know/): New model terms now apply to all enterprise agreements. Learn what’s changed and how to stay compliant under the Closing Loopholes reforms. - [Tips to safeguard your business's data](https://citationgroup.com.au/resources/tips-to-safeguard-your-businesss-data/): Learn expert tips to protect your data, reduce cyber risks and boost security. Find out how ISO 27001 can help safeguard your business. - [Psychological vs psychosocial safety: why the distinctions matter for Aussie businesses](https://citationgroup.com.au/resources/psychological-vs-psychosocial-safety-why-the-distinctions-matter-for-aussie-businesses/): Psychological and psychosocial safety aren’t the same. Learn the key differences, why both matter and how your business can meet its WHS duties. - [Casual conversion explained](https://citationgroup.com.au/resources/casual-conversion-explained/): Learn how to manage casual conversion under the new Employee Choice Pathway. Stay compliant and support staff moving to permanent roles. - [4 best-practice tips to employee offboarding](https://citationgroup.com.au/resources/4-best-practice-tips-to-employee-offboarding/): Make offboarding smooth & professional. Learn best-practice tips to protect your business, support departing staff & enhance your employer brand. - [Adrian Turner short-listed in the Corporate Counsel Awards](https://citationgroup.com.au/resources/adrian-turner-short-listed-in-the-corporate-counsel-awards/): Adrian Turner has been named a finalist in the 2025 Corporate Counsel Awards. Discover why he’s being recognised as a standout legal leader. - [A lesson in navigating the high-income threshold in unfair dismissal claims](https://citationgroup.com.au/resources/a-lesson-in-navigating-the-high-income-threshold-in-unfair-dismissal-claims/): A recent case highlights how to calculate high-income threshold in unfair dismissal claims. Learn what counts as earnings & how to stay compliant. - [Cyber security risk assessment](https://citationgroup.com.au/resources/cyber-security-risk-assessment/): Identify cyber risks before they strike. Get your tailored risk score and actionable insights with our cyber security risk assessment tool. - [Cyber security risk assessment](https://citationgroup.co.nz/resources/cyber-security-risk-assessment/): Data breaches and cyberattacks happen every day, and they put businesses like yours at risk. To help identify potential vulnerabilities... - [Probation vs. full-time: are the entitlements the same for both employees?](https://citationgroup.com.au/resources/probation-vs-full-time-are-the-entitlements-the-same-for-both-employees/): Do probationary employees get the same entitlements as full-time staff? Find out what the law says and what it means for your business. - [6 steps to building a positive safety culture in the workplace](https://citationgroup.com.au/resources/6-steps-to-building-a-positive-safety-culture-in-the-workplace/): A strong safety culture boosts morale, reduces risk and builds trust. Follow these 6 expert steps to create a safer, more compliant workplace. - [Kitchen nightmare: 5 breaches of the minimum employment standards](https://citationgroup.co.nz/resources/kitchen-nightmare-5-breaches-of-the-minimum-employment-standards/): Late last year, an Italian restaurant found itself in hot water after breaching five minimum employment standards. - [AI at work: balancing benefits and challenges in the modern workplace](https://citationgroup.com.au/resources/ai-at-work-balancing-benefits-and-challenges-in-the-modern-workplace/): AI is transforming how we work. Discover the benefits, risks and how your business can prepare for a tech-driven future of work. - [Psychosocial risk management and the bottom line: how proactive measures translate into business success](https://citationgroup.com.au/resources/psychosocial-risk-management-and-the-bottom-line-how-proactive-measures-translate-into-business-success/): Managing psychosocial risks helps more than compliance. See how supporting mental well-being boosts culture and business performance. - [A guide to succession and workforce planning](https://citationgroup.com.au/resources/a-guide-to-succession-and-workforce-planning/): Plan ahead with smart succession and workforce strategies. Learn how to future-proof your business, retain talent and stay legally compliant. - [Why pinpointing decision makers is crucial for defending adverse action claims](https://citationgroup.com.au/resources/why-pinpointing-decision-makers-is-crucial-for-defending-adverse-action-claims/): A recent court case highlights why employers must clearly identify decision-makers to defend against general protections & adverse action claims. --- ## Services - [Employee Assistance Program Service](https://citationgroup.com.au/safety/employee-assistance-program-service/): Support employee wellbeing with our Employee Assistance Program. Confidential, expert care to build a safer, stronger workplace. Learn more. - [HR on Demand](https://citationgroup.com.au/hr/expert-hr-services-on-demand/): Citation’s HR management services give you expert support when you need it. Our on demand HR services help fill critical gaps fast. Find out more. - [Auditor Benefits](https://citationgroup.com.au/certification/auditor-benefits/): Join Citation Certification’s contract auditor community for flexible work, expert support and real connection. Discover why auditors choose us. - [Insurance and Representation](https://citationgroup.co.nz/hr/insurance-and-representation/): Get quick, confidential HR legal support without third-party hassle. Citation Group ensures seamless, efficient employment law representation for your business. - [Insurance and Representation](https://citationgroup.com.au/insurance-and-representation/): Get quick, confidential HR legal support without third-party hassle. We ensure seamless, efficient employment law representation for your business. - [NDIS Whistle-blower Policy](https://citationgroup.com.au/certification/ndis/ndis-whistle-blower-policy/): NDIS Whistle-blower Policy. This policy is only applicable as per the Applicant’s Deed Poll under the NDIS AQA Scheme. - [Our commitment to impartiality](https://citationgroup.com.au/certification/our-commitment-to-impartiality/): As a JAS-ANZ accredited certification body, we believe that impartiality lies is at the core of all aspects of the certification and training we deliver. - [The certification process](https://citationgroup.com.au/certification/the-certification-process/): Our management systems certification follows a simple step-by-step process as outlined on this page. - [The certification process](https://citationgroup.co.nz/certification/the-certification-process/): Our management systems certification follows a simple step-by-step process as outlined on this page. - [Our Complaints and Appeals Procedure](https://citationgroup.co.nz/complaints-and-appeals-procedure/): Learn how our transparent complaints and appeals process ensures fair resolution and protects the integrity of your certification. - [How you can use your certification](https://citationgroup.co.nz/certification/how-you-can-use-your-certification/): Showcase your certification to stand out and build trust. Learn how to promote your certification while staying compliant with usage guidelines. - [How you can use your certification](https://citationgroup.com.au/certification/how-you-can-use-your-certification/): Promote your certification with confidence. Learn how to use approved Citation Certification and JAS-ANZ marks and logos. View guidelines now. - [Our Complaints and Appeals Procedure](https://citationgroup.com.au/certification/ndis/complaints-and-appeals-procedure/): Citation Certification has a detailed policy outlining our complaints and appeals process. All complaints are investigated and recorded. - [Our commitment to impartiality](https://citationgroup.co.nz/certification/our-commitment-to-impartiality/): As a JAS-ANZ accredited certification body, we believe that impartiality lies is at the core of all aspects of the certification and training we deliver. - [Workplace Litigation](https://citationgroup.com.au/legal/workplace-law/workplace-litigation/): Citation Legal has worked with businesses of every size and industry across all aspect of workplace litigation, including unfair dismissal applications. - [C-suite and Board-level Workplace Relations Advice](https://citationgroup.com.au/legal/workplace-law/c-suite-and-board-level-workplace-relations-advice/): From negotiating executive employment contracts to restraint of trade and share options, Citation Legal can work with your business. - [Restructuring Advice and Implementation](https://citationgroup.com.au/legal/workplace-law/restructuring-advice-and-implementation/): Get complex workplace advisory or restructuring advice and implementation from Citation Legal to manage workforce change confidently. - [Managing Union Relations and Industrial Relations](https://citationgroup.com.au/legal/workplace-law/managing-union-relations-and-industrial-relations/): Our team of industrial relations lawyers are specialists in identifying when disputes may occur & how to minimise their impact & resolve them swiftly. - [Mediation Services](https://citationgroup.com.au/legal/workplace-law/mediation-services/): Leading employment law specialists who have the skills, expertise & qualifications required to conduct & offer workplace mediation services. - [Workplace Investigations](https://citationgroup.com.au/legal/workplace-law/workplace-investigations/): Citation Legal expert lawyers and workplace consultants will work with you to advise on the most appropriate type of workplace investigation. - [Enterprise Bargaining](https://citationgroup.com.au/legal/workplace-law/enterprise-bargaining/): We specialise in designing & implementing enterprise bargaining agreements, to get the best possible results for businesses across Australia. - [PayCheck](https://citationgroup.com.au/legal/workplace-law/paycheck/): Protect your business with PayCheck, our payroll audit process software that identifies underpayments & ensures compliance with workplace laws. - [Corporate Immigration](https://citationgroup.com.au/legal/migration-services/corporate-immigration/): With a focus on strategic migration management for employers, our lawyers provide advice and support on all business immigration matters. - [Family Immigration](https://citationgroup.com.au/legal/migration-services/family-immigration/): Family immigration lawyers and migration agents helping employers and individuals bring eligible family members to live and work in Australia. - [Work Rights Check](https://citationgroup.com.au/legal/migration-services/work-rights-check/): With Smart Visa Check you can verify the immigration status of thousands of your workers and confirm they have a right to work with the click of a button. - [Library of WHS Resources](https://citationgroup.com.au/safety/whs-resources/): Access WHS resources & templates with ease. Citation’s library helps you manage safety with workflows, policies, guides & tools. Explore now. - [Psychosocial Hazards](https://citationgroup.com.au/safety/psychosocial-hazards/): Manage psychosocial hazards in the workplace with psychosocial risk management. Create a safer, more productive environment. Learn more. - [Library of H&S Resources](https://citationgroup.co.nz/safety/whs-resources/): With hundreds of templates, workflows, policies, guides & checklists, Citation's WHS Resources make it easy for our clients to manage workplace safety. - [WHS Software](https://citationgroup.com.au/safety/whs-software/): Citation Safety’s WHS software is a complete safety management system designed to protect your people & keep you compliant. See how it works. - [HACCP](https://citationgroup.com.au/certification/iso/haccp/): Get Hazard Analysis and Critical Control Points (HACCP) Certification in Australia. Strengthen food safety and compliance. Learn more. - [HACCP](https://citationgroup.co.nz/certification/iso/haccp/): Having HACCP certification proves your business has a compliant food safety management system. - [ISO 22000](https://citationgroup.co.nz/certification/iso/iso-22000/): Having ISO 22000 certification proves your business has a compliant food safety management system. Citation are a JAS-ANZ accredited body in New Zealand. - [ISO 27001](https://citationgroup.com.au/certification/iso/iso-27001/): Achieve ISO 27001 Certification in Australia. Strengthen your ISMS, reduce cyber risks, and protect data with Citation Certification’s expert support. - [ISO 9001](https://citationgroup.com.au/certification/iso/iso-9001/): ISO 9001 Certification helps your business streamline processes and meet customer expectations with a Quality Management System. Start today. - [ISO 45001](https://citationgroup.com.au/certification/iso/iso-45001/): Stay on top of safety laws with ISO 45001 Occupational Health and Safety Management Systems (OHSMS). Find out more today. - [ISO 55001](https://citationgroup.co.nz/certification/iso/iso-55001/): For businesses looking to improve their competency-based approach to managing various types of assets, ISO 55001 Certification is essential. - [ISO 27001](https://citationgroup.co.nz/certification/iso/iso-27001/): Let Citation support your business in obtaining ISO 27001 certification, an internationally recognised Information Security Management System. - [ISO 45001](https://citationgroup.co.nz/certification/iso/iso-45001/): Ensure your business is on top of safety laws with ISO 45001 certification: Occupational Health & Safety Management Systems (OHSMS). - [ISO 14001](https://citationgroup.co.nz/certification/iso/iso-14001/): With ISO 14001 Certification, New Zealand businesses can continually improve environmental performance, lowering resource consumption, waste, and emissions. - [ISO 9001](https://citationgroup.co.nz/certification/iso/iso-9001/): ISO 9001 Certification is a Quality Management System for organisations to streamline their operations, drive improvement & enhance customer satisfaction. - [ISO 55001](https://citationgroup.com.au/certification/iso/iso-55001/): ISO 55001 Certification helps your business manage assets, reduce risk and improve performance. Strengthen your asset strategy. Learn more. - [ISO 22000](https://citationgroup.com.au/certification/iso/iso-22000/): ISO 22000 Food Safety Management System Certification proves your business meets global food safety standards. Learn more today. - [CCF Certification](https://citationgroup.com.au/certification/iso/ccf/): Civil Contractors Federation (CCF) Certification supports safer, more compliant projects. Show your commitment to best practice. Start today. - [ISO 14001](https://citationgroup.com.au/certification/iso/iso-14001/): Achieve ISO 14001 certification and build a strong environment management system to reduce waste and meet goals. Find out more. - [GWO Training Certification](https://citationgroup.com.au/certification/iso/gwo/): Operating in the wind energy industry? You’ll likely need Global Wind Organisation (GWO) Training Certification. Get started today. - [HR Software](https://citationgroup.com.au/hr/hr-software/): Citation's HR software is a complete Human Resources Information System (HRIS) to manage HR, employees & data with ease. Find out more. - [HR Audit](https://citationgroup.com.au/hr-3/hr-audit/): - [Citation Certification: ISO Standards and Audit Training](https://citationgroup.com.au/certification/training/): Advance your skills with ISO training courses for 9001, 27001, 45001, 14001, 55001 and 22001. Learn online, live or on-site from industry experts. - [Compliance Training Centre](https://citationgroup.com.au/hr/compliance-training-centre/): Empowering & educating your people is easy with our Compliance Training Centre. Access compliance & training in one place. Learn more today. - [HR Audit](https://citationgroup.co.nz/hr/hr-audit/): Protect your business with an HR compliance audit. Citation HR ensures your business meets New Zealand’s employment law standards. - [HR Audit](https://citationgroup.com.au/hr/hr-audit/): Ensure your HR compliance is up to scratch with an HR audit. Our expert-led human resources compliance audit helps reduce risk. Learn more. - [HR Advice Line](https://citationgroup.com.au/hr/hr-advice-line/): Citation's HR Advice Line gives employers tailored HR support & advice for your business 24/7. Don’t face workplace issues alone. Get expert help today. - [NDIS](https://citationgroup.com.au/certification/ndis/): Citation provides quality auditing services recognised by the NDIS Commission. Our NDIS auditors support you through certification. Learn more. --- # # Detailed Content ## Pages var _baseUrl = "//apps. jobadder. com/widgets"; var _jaJobsSettings = { key: "AU3_rejeibsmbajuphd5ujdwki7n3e", jobListSettings: { showDatePosted: false, animateScrollOnPageChange: true, readMoreText: "Learn more... 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No part may be reproduced, adapted or distributed without written permission from Citation Group except as authorised under the Copyright Act 1968 (Cth). --- --- ## Resources It’s important for all workers and employers to understand how to respond appropriately when someone trips or falls. --- By becoming ISO certified and complying with the most rigorous international standards, you’re showing your clients and stakeholders that you care about information security. --- Nine years, 5,487 employees, and over $8 million in unpaid wages. These staggering numbers are at the centre of a recent underpayment case. --- Maintaining objectivity can be one of the most demanding challenges for internal auditors. --- External auditors offer a crucial unbiased perspective, free from internal politics and relationships, allowing them to objectively identify areas for improvement. Their impartiality ensures audit reports are based solely on whether the organisation meets its stated practices. --- How far can covert recordings influence legal decisions? The FWC has ruled that it has the discretion to admit covert recordings into evidence. --- The reality is that dealing with independent contractors is tricky, and the line between employees and contractors is often blurred. --- What if we told you ISO certification could be achieved in just 3 simple steps? Getting ISO certified can unlock a world of benefits for your business, from improving quality and boosting sustainability, to enhancing safety and tightening cybersecurity. And with the right guidance, it's possible to get certified efficiently and with minimal disruption. With our 3 steps to ISO certification factsheet, you’ll discover how simple the process can be! --- Is your business ready for the annual minimum wage increase? The good news is that you don’t have to figure it out alone. We’re here to help you understand this year’s decision and tackle any hidden challenges with confidence. Join us at our upcoming webinar, where we’ll break down the essential details of this year’s minimum wage increase and share expert strategies to help your business ensure compliance. --- With the privilege of awarding certification comes the responsibility of withdrawing it when the required standards are not complied with. --- With the privilege of awarding certification comes the responsibility of withdrawing it when the required standards are not complied with. --- We’re delighted to announce that Lisa Qiu will become a Partner in the company’s legal team on 1 July 2025. --- A recent decision by the Supreme Court of New South Wales (the court) emphasises the importance of procedural fairness and highlights that psychological injury claims can’t be won with documentation alone. --- With 1 July 2025 marking the start of the new financial year and significant law changes, business owners must stay informed. From the desk of our Citation Legal experts, here’s your quick guide to the facts and key points every business owner needs to be aware of. --- The NSW State Government will implement a landmark reform with the introduction of a portable long service scheme for the Community Services sector. --- Soon, the NDIS will be supporting more than 500,000 Australians. It's essential to become NDIS certified and ensure you're providing the best possible care. --- It isn’t a failure of a business to have insubordinate employees, and most are content to come to work, take instructions, and follow company values and policies. --- Is your payroll system set up correctly for an employee to take only one day of long service leave? --- Your top sick leave and personal leave questions have been answered in this article. --- In an era of escalating digital threats, understanding the role of ISO 27001 and ISO 27002 is crucial. --- In an era of escalating digital threats, understanding the role of ISO 27001 and ISO 27002 is crucial. --- Workplace safety and productivity may seem like separate priorities, but they’re closely linked. --- Employers can be held liable for employee behaviour if it's linked to the workplace, but does this mean they're responsible for what the team does? Not quite! --- A pair of Adelaide restaurant operators have been hit with an $802,000 penalty following a severe case of worker exploitation involving migrant employees. --- As the workforce changes, so do the benefits that matter most. Explore strategies that boost employee retention and learn how benefits can improve culture. --- From 1 July 2025, the minimum superannuation contribution will increase to 12 per cent. --- The Fair Work Commission’s Minimum Wage Panel has handed down its decision on the annual wage review. --- Australia’s immigration laws are among the most complex and intricate globally, and they’ve undergone another round of significant changes. These changes will place strict restrictions on foreign ownership of houses, alter the fee structures for citizenship applications, and increase income thresholds for certain visa types. --- Enter hyper-personalisation. A concept that focuses on tailoring roles, benefits, and environments to each employee isn’t just a trend. Let's unpack it! --- When it comes to dismissing an employee, just having a valid reason isn’t enough. Because of New Zealand’s complex employment laws, if you can’t prove that a fair and just process was followed before termination, your business is left open to serious risks. You might be asking yourself ‘What process do I need to follow? ’ but don't worry – we’ve got you covered. In this eBook our experts explain how to protect your business when considering termination, why following the process is so important, and the consequences of getting it wrong. --- Over a million organisations across 170 countries use ISO 9001 to demonstrate their commitment to quality and continual improvement. But like all standards, it must evolve to stay relevant – that’s where ISO 9001:2026 comes in. --- Over a million organisations across 170 countries use ISO 9001 to demonstrate their commitment to quality and continual improvement. But like all standards, it must evolve to stay relevant – that’s where ISO 9001:2026 comes in. --- A law firm has been fined over $50,000 after the Victorian Magistrates Court found it subjected a junior solicitor to unreasonable working hours. --- While this leave type helps keep workplaces safer and healthier, business owners must know their rights and the law to manage sick leave fairly and correctly. --- A furniture delivery business based in Victoria’s Gippsland region has faced severe legal consequences for failing to meet its obligations under workplace laws. --- The FWC's Expert Panel issued its first decision in a review of potential gender-based undervaluation in five priority modern awards. --- Not sure how to prepare for your upcoming audit? We’ve got you covered. Join our upcoming webinar, where our experts will guide you through readiness requirements, share tips for a smooth certification process, and offer practical insights to set you up for success. With this session, you’ll be able to tackle your audit with confidence and get certified in no time! --- So, what is the National Minimum wage, who decides what it should be, and how often does it increase? --- Monitoring health and safety practices have come a long way from the humble clipboard and pen and thanks to technology, the health and safety landscape has been revolutionised. --- What is an employee referral program? And how does my business build one? Our experts have answered these questions and so much more in this article. --- Did you know that while written employment contracts aren’t legally required in Australia, they can be one of the most effective ways to protect your business from disputes, misunderstandings, and legal risks? Join us at this webinar as seasoned Workplace Relations Advisor Carla Novacevski shares her expertise, equipping you with the tools and knowledge to craft solid employment contracts. --- Managing remote teams effectively has become critical for business success. Here are seven practical strategies to help your business achieve its goals. --- Citation Legal and Rod Marshall recognised in the 18th edition of Best Lawyers Australia. --- A recent case in the County Court of Victoria highlights the complexities of injuries in the workplace, especially when new accidents worsen existing injuries. --- With cyber attacks happening every 36 seconds, businesses are looking for ways to combat cyber risks and keep their data safe. --- Adrian recognised by LawyersWeekly as a winner in 2025. --- The Fair Work Ombudsman has recently launched a record-keeping blitz, conducting surprise inspections in businesses across six major Australian cities. --- Complacency is the enemy of progress – that's where management review meetings come in. --- A recent Fair Work Commission decision has brought renewed attention to the rights of employees seeking flexible working arrangements. --- When setting up a business in Australia, creating a safe and compliant workplace isn’t just good practice – it’s a legal obligation. --- The FWO has published its first Payroll Remediation Program Guide, a document designed to help employers identify and correct large-scale employee underpayments. --- On 6 December 2024, the Full Bench of the Fair Work Commission issued its third decision in relation to the Work Value Case. --- Struggling to keep up with industry challenges? From skyrocketing costs to green regulations, running a construction or manufacturing business has never been tougher. But there's light at the end of the tunnel; the right certifications can help you overcome recent industry hurdles, grow your business, and position yourself for success. This factsheet outlines exactly what standards you'll need to stay competitive, secure government tenders, and reach new heights. --- A recent FWC case revealed that a construction company failed to adequately consult an employee during the redundancy process, finding that the dismissal wasn't harsh, unjust, or unreasonable. --- Half of Australian employees living with chronic conditions choose not to disclose them to their employers. --- AI and machine learning are no longer futuristic concepts, they’re practical, powerful allies in the pursuit of ISO 27001 compliance. --- Artificial intelligence (AI) and machine learning (ML) are reshaping the compliance landscape, introducing smarter, faster, and more reliable ways to manage security controls and maintain certification. --- Whether you’re starting a business or have proudly held the title of Employer of Choice for years, safety at work should be a top priority. But where do you begin? Work Health and Safety (WHS) encompasses various responsibilities, from handling incident reports and managing psychological risks to identifying hazards and implementing robust policies and procedures. To help you take charge of your safety, we’ve created this WHS survival guide tailored for business owners and senior managers. It covers the essentials to get you started, along with practical tips for building a positive safety culture in your workplace. --- Michal Roucek and Brittany Byrne recognised among Australia's outstanding partners and partner equivalents. --- The complexity of Australian employment law, including award compliance, workplace policies, and legislative changes, can be overwhelming, especially for smaller businesses without dedicated law teams. That’s where we step in. --- Underpaying your employees isn’t just bad for business – it can hit your wallet hard and seriously damage your reputation. --- A robust workplace safety plan is important, but it’s useless if it isn’t being implemented. --- What’s the key to developing a successful management system? Continuous improvement. And in this webinar, we explain why. Join us for this upcoming session where our experts will explore how to develop a management system that works for you and discuss why continuous improvement is essential to its success. Whether you're setting up a new system or refining an existing ISO framework, this webinar will provide you with the strategies you need to succeed. --- While Kiwi public holidays can be a dream for employees, they mostly pose headaches for employers. --- We’re thrilled to announce that Citation Group is acquiring foundU, a Brisbane-based, all-in-one workforce management and payroll platform trusted by nearly 700 Australian businesses. --- Health and Safety laws require PCBU’s to ensure the safety and well-being of workers in the event of an emergency. --- Ransomware has emerged as one of the most pressing cybersecurity threats for businesses worldwide. With attacks becoming increasingly sophisticated, organisations must take proactive steps to safeguard their data and systems. --- Preparing for your NDIS audit can be a daunting process, but it doesn't have to be. Our carefully designed checklists simplify the requirements of becoming a registered NDIS provider. Packed with comprehensive checklists, this resource not only breaks down what’s required for each standard – it also provides a readiness score. This allows you to identify any gaps and address them with confidence. With our bundle, you'll be fully prepared to approach your audit with clarity, assurance, and peace of mind. --- On 26 March 2025, the Workplace Gender Equality Amendment (Setting Gender Equality Targets) Bill 2024 (the Bill) was passed by Parliament and became law. --- Performance reviews get a bad rap, but what if we told you they’re the key to unlocking your workplace potential? Join us at our upcoming webinar, where our experts will explain how to turn performance reviews into a powerful tool for workplace success and explore how to nurture employee growth, set goals that matter, and protect your organisation from potential pitfalls. --- Recent data from the National Police Checking Service reveals it facilitates over five million police checks annually. --- The Victorian Government has officially announced that dedicated Occupational Health and Safety (Psychological Health) Regulations are expected to be finalised by October 2025 --- When it comes to sensitive employee data, the stakes couldn’t be higher. --- When it comes to compliance, knowing your rights and responsibilities as an employer is half the battle! That's where the Employer survival guide comes in. This resource delves into the ‘what’, ‘why’ and ‘how’ of employment law. We’ve done the sifting through piles of legal docs and employment guides, so you don’t have to! In this book, we’ll cover everything an employer should know to protect themselves, and their business, and be on the right side of the law. --- Just having assets isn’t enough to drive value – you need to manage them effectively. --- Just having assets isn’t enough to drive value – you need to manage them effectively. --- Ensuring compliance isn’t just a legal necessity – it’s essential for fostering a fair and thriving workplace. --- Dive into the common pain points businesses face in this growing industry. --- Did you know the construction industry accounts for one in every five worker fatalities? --- Did you know that over 2. 6 million Australians work as casual employees, making up nearly a quarter of the country’s workforce? --- More and more businesses are realising that the rigid nine-to-five office model doesn’t benefit employees, morale or their bottom line. --- Interested in learning about the internal and external issues addressed in ISO 27001? Explore how understanding these factors can help your organisation enhance its information security management and safeguard critical assets effectively. --- Interested in learning about the internal and external issues addressed in ISO 27001? Explore how understanding these factors can help your organisation enhance its information security management and safeguard critical assets effectively. --- Better culture, collaboration, and productivity are just some of the reasons business leaders want employees back in the office. However, with the growing demand for workplace flexibility, employers must tread carefully because the legal landscape firmly backs employees. Our latest eBook explores flexible working laws and why it’s more important than ever that employers follow compliant processes. --- This case is yet another stark reminder for business owners that it doesn’t matter where your organisation operates, if you’re doing the wrong thing like underpaying staff, you can expect the FWO to come knocking. --- Here, our experts explain these new model terms and the requirement for them to be included in all new enterprise agreements. --- From reputational damage to severe financial loss, the impact of data breaches on companies and individuals is severe. With cybercrime happening daily, protecting your business’s data should be a top priority. So how can you ready your defences and prevent cybercrime before it’s too late? Join us at this upcoming webinar, where we share our expert tips with you. --- Understanding these terms is not only essential for creating clearer policies but also for ensuring compliance with Australian workplace laws and guidelines. --- The passing of the Fair Work Legislation Amendment (Closing Loopholes No. 2) Act 2024 has introduced a new, streamlined pathway to permanent employment called the Employee Choice Pathway. In this factsheet, our experts explain this new route to permanent status, what happens when an employee requests conversion, and how to navigate the process confidently. --- Regardless of who decides to terminate the employment, having offboarding best practices means you can create an experience that helps employees leave on good terms. --- The recent case of Mr Murray Hobson v Murrin Murrin Operations Pty Ltd sheds light on the high-income threshold in unfair dismissal claims. --- Adrian recognised by LawyersWeekly as a finalist in 2025. --- Data breaches and cyberattacks happen every day, and they put businesses like yours at risk. To help identify potential vulnerabilities in your business, download our Cyber security risk assessment. This comprehensive resource will provide a dynamic risk score specific to your industry and give you actionable steps to strengthen your defences before it’s too late. --- Data breaches and cyberattacks happen every day, and they put businesses like yours at risk. To help identify potential vulnerabilities in your business, download our Cyber security risk assessment. This comprehensive resource will provide a dynamic risk score specific to your industry and give you actionable steps to strengthen your defences before it’s too late. --- Late last year, an Italian restaurant found itself in hot water after breaching five minimum employment standards. --- A strong safety culture not only prevents injuries and accidents but also boosts employee morale, enhances productivity, and helps build a positive reputation with clients and stakeholders. --- When it comes to entitlements, do employees within their probationary period get the same entitlements as full-time workers? --- How should businesses leverage AI to future-proof their operations and set themselves up for success in an increasingly digitally reliant labour force? --- Your business’s success starts with your people. That’s why understanding and managing psychosocial risks in the workplace isn’t just about compliance – it’s about building a stronger, more productive organisation. Join us at our upcoming webinar, where our Head of Safety, Adrian Turner, will be joined by Dr Natalie Flatt, Ph. D. , Director and Chief Mental Health Officer at Connect Psych Services to share practical tips and strategies to help you create a workplace where teams thrive and demonstrate how doing so boosts the financial performance of your business. --- In today’s fast-paced business world, planning ahead isn’t just a good idea, it’s essential for survival. But what do these terms mean for your organisation? --- A recent case has highlighted a critical aspect of the decision-making process around taking action that is adverse against an employee. --- --- ## Services Citation Safety has partnered with one of Australia’s leading Employee Assistance Program providers, Connect Psych Services, to offer EAP support to Australian businesses. --- Our experienced team of lawyers provide unparalleled support and advice to clients in the face of disputes. --- To survive an economic downturn often means leaders are forced to make tough business decisions about its workforce. --- Manage workplace safety using hundreds of individual templates, workflows, policies, guides, and checklists all available at the click of a button via Citation Safety’s library of WHS Resources. --- Manage workplace safety using hundreds of individual templates, workflows, policies, guides, and checklists all available at the click of a button via Citation Safety’s library of H&S Resources. --- Quality Management System Certification. --- Quality Management System Certification. --- Citation Certification offers world-class ISO training courses for managers, internal assessors, system managers and employees specifically designed to enhance your ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 55001 and ISO 22000 skills and confidence in implementing a management system within your organisation. --- Is your business looking to become a Registered Provider for the National Disability Insurance Scheme (NDIS)? Before you can provide support and services to NDIS agency managed participants, your business will need to be registered with the NDIS Commission in accordance with section 73E of the National Disability Insurance Scheme Act 2013. The registration process requires businesses to engage with an Approved Quality Auditor to undergo an audit against the NDIS Practice Standards. As an AQA, Citation Certification provides NDIS Auditing services across Australia and brings the expertise to support your business throughout this process. --- ---