From the outset, our auditor was able to ascertain the scope and size of our business and take our industry context and legislative framework into consideration, allowing us to present our evolving and maturing system for his objective consideration.
Audits tend to be somewhat stressful, but they were able to coach and mentor the process and provide tangible and actionable feedback beyond the ‘audit criteria’. In our experience over the years this has been a stand out service quality that keeps us coming back.
More so than an annual audit supplier, they have become a critical business partner. As we get better as a business, so should our system – they are helping us to achieve just that.
Ben Jones, Director