+12,000

Happy customers trust our HR services to support their businesses.

+40,000

Workplace advice calls received each year via our HR Advice Line.

+2,000

HR Audits conducted, uncovering and solving thousands of workplace risks.

Colleagues enjoying their HR software

We’ll help you manage more with less

Work smarter and faster, with best-practice human resource management processes, local support to answer your questions and provide workplace advice, and access our easy-to-use human resources software. Ditch the paperwork and menial HR tasks and adopt the tailored solution that’s all about automation and anytime access, whether you’re in an office, your employees are at home, or anywhere in-between.

Whether your team is hybrid, location-based, or on-site, having industry-leading HR support unlocks your business’ potential, helping you manage everything from employees and contracts to compliance and training.

Your 24/7 HR partner

It’s hard to move forward when you’re buried in day-to-day HR admin. When it comes to HR, we’ll take care of the time-consuming things that don’t add value, so you can focus on the things that do – think strategy, culture, employment innovations, and business growth. With our experienced team behind your growing business, we’ll help you drive employee engagement, increase productivity, and give you the tools to confidently manage everything from training and performance reviews to workplace health and safety.

How we help your business

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24/7 HR Advice Line

Whether your HR department is drafting employment contracts and you need some advice or you’re dealing with a potential HR crisis, just pick up the phone and speak to our HR experts – they’ll chat you through the issue at hand and provide you with expert tailored advice that is unique to your situation, business and industry.

 

 

HR Software

We’ll set you up with access to our award-winning HR software – a dynamic cloud-based information and management system great for keeping you, your managers, and your employees on the same page.

Go paperless; store, manage, and access all of your employee records from one, secure, online place.

 

 
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HR Compliance Audit

You’ll get a detailed compliance health check of your business to identify any risks, then we’ll help you fix any problems. But we don’t stop there: we’ll work with you to put together a plan to reach best-practice compliance and HR processes, support you along the way, and applaud you when you get there.

 

 
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A Library of HR Resources

Push aside that mountain of paperwork – we’ve got it covered with our on-demand HR solutions! We’ll arm you with hundreds of documents, templates, contracts, workflows and policies prepared by leading employment law firm, Citation Legal, and upload them into our HR platform, so you can wave goodbye to those hours of never-ending admin.

 

 
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Advice Promise

The trusted advice we deliver has been designed to prevent employment claims from occurring in the first place, but sometimes they’re unavoidable. With our Advice Promise your business will have peace of mind knowing that we’ll stand by you with legal representation and paying of damages if a claim does surface.

 

 

Compliance Training Centre

Empowering and educating your people has never been so easy, thanks to our latest feature, which is now available in our HR Software: Compliance Training Centre.

From people management and workplace safety to sexual harassment legislation, our library of online training courses is curated by workplace experts with you and your employees in mind.

HR on Demand

Running a business is tough enough as it is, let alone when disciplinaries, grievances and other difficult employee issues arise. Managing these kinds of situations isn’t only stressful but they can be incredibly time, cost and resource-invasive too. That’s where Citation HR can help you. When you partner with us, you can access a range of additional support services designed to take care of the complicated and knotty parts of doing business when you need it. We can help with anything from handling difficult conversations with your employees, carrying out internal processes through to helping you with training, or creating ways to enhance your business.

Our HR support is trusted by over 12,000 Australian businesses

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Smart HR outsourcing solutions made easy

Whether you have an established managed HR function, you’re looking for HR outsourcing services and solutions, or you have no HR team at all, Citation HR’s effective HR support can help your business navigate the complexities of employment law and meet your HR needs. With access to unlimited, untimed HR advice, and highly qualified HR experts to answer your questions 24/7, 365 days a year, you’ll be glad you have our expert HR consultants by your side.

colleagues happily chatting together in their workplace of choice

We build better workplaces that drive growth

You’ll have a compliant and productive workplace with best-practice HR management and policies in place. We’ll work with you to put together a plan that supports the ongoing management of your HR needs and backs you every step of the way towards business success and compliance.

a team of lawyers ready to represent you

We remove the worry so you can focus on compliance

You can rest easy knowing that if an employment-related claim is made against your business, Citation HR will be there to protect you and help manage your compliance. Because no one can predict the future, we highly recommend our Advice Promise – it’s the protection and peace of mind you need.

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We put more time on the clock for Australian businesses

Enjoy paperless control over all your employee records from recruitment and employment contracts to retirement and performance management with our HR software and outsourced HR services for businesses. Fast, secure and easy to use, you can update information, access critical business information, and stay ahead of your human resource management, anywhere, from any device.

Expert HR services for all businesses
WHS management for safer workplaces
ISO and NDIS certification made simple
Workplace law and migration services
Take your HR to the next level

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Got burning questions? We’ve got answers.

HR consultants provide expert advice on HR policies, ensuring compliance with Australian industrial relations laws. They assist employers from Australian small businesses to large organisations, with recruitment strategies, employee relations and conflict resolution. Additionally, they help develop organisational structures, improve employee engagement, employment innovations and design training programs.

Managed HR is the outsourcing of HR functions to a professional provider like Citation HR. HR experts can handle essential tasks like payroll services, compliance, recruitment, and employee management, streamlining operations while ensuring legal adherence. By leveraging specialised services, businesses save time, reduce risks and focus on growth, all while benefiting from expert guidance tailored to their specific needs.

Whether you’re a small business or a large enterprise, outsourced HR services can save your business money by eliminating the need for additional in-house staff while providing access to experienced professionals. Not only does outsourcing free up critical time to help employers focus on growth and amazing clients, but it also gets rid of those time-consuming HR tasks that don’t add value, so you can get back to the things that do – like discussing business strategy, improving workplace culture for your employees, and finding solutions to problems you’ve put on the too-hard pile.

Citation HR’s complete, compliant and cost-effective workplace compliance solutions are designed to help businesses get on with it. Our services include:

Citation HR’s HR management services will help you build a smarter business and give you the HR support you need, when you need it, for as long as you need it.

Citation HR simplifies compliance by ensuring your business meets legal requirements, reducing risks and penalties. We offer strategic HR guidance to align workforce management with your long-term goals, driving efficiency and growth. By introducing innovative employment solutions, like flexible policies, improved performance management tools, and other HR essentials, Citation HR helps you create a modern, adaptive workplace. Our extensive expertise empowers your business to stay ahead, improve employee satisfaction, and operate seamlessly in an evolving environment.

Our HR Advice Line is a round-the-clock, in-house service provided to every Citation HR client. Clients have unlimited, untimed access to our team, which means business owners can access our services anywhere, at any time.