HR & Safety Software 
ISO Training Academy 
foundU Client Login 
Loved working with the auditors for our ISO Accreditation. They provided me with valuable feedback and observations that will certainly enhance the business. I felt very well supported during this process as it was my first audit experience.
Australia's trusted partner for HR, safety, certification, legal, and workforce management
+100,000
Happy customers worldwide.
24/7
HR & safety advice and support for businesses.
+40,000
Workplace advice calls received each year via our Advice Line.
What we offer
Citation Group brings together everything an Australian SME needs to stay compliant, protect their people, and run with confidence — all under one roof.
- Citation HR – HR advice, employment contracts, workplace policies, and HR software for Australian businesses, available 24/7.
- Citation Safety – Workplace health and safety consulting, a 24/7 safety advice line, and WHS software for Australian SMEs.
- Citation Certification – JAS-ANZ accredited ISO certification body offering ISO 9001, 14001, 45001, 27001, and 42001.
- Citation Legal – Employment law, industrial relations, and migration services for Australian businesses. We work with over 12,000 organisations across the country.
- foundU – Workforce management and payroll software covering rostering, time and attendance, onboarding, and payroll. Acquired by Citation Group in 2025.
Citation Group’s history
From a small employment law practice in Sydney to Australia’s leading workplace compliance solutions provider – here’s how we got here.
Who we help
We offer HR, safety, legal and compliance support to Australian small and medium-sized businesses across every major industry that helps them stay protected and focus on growth.
foundU, our automated payroll and workforce management platform, handles multi-site operations and complex pay setups, so you can manage labour costs with confidence. The system is designed for sectors often underserved in the market, including cleaning, labour hire, childcare and recreation clubs.
Our values
Our values aren’t something we put on a wall – they were created by our people, for our people. They shape how we treat each other, how we show up for our clients, and how we think about the work we do every day.
- Inspired and innovative – We’re constantly looking for better ways to do things, for our clients and for each other.
- Exceed expectations – We set a high bar and then clear it – delivering more than people expect, every time.
- Relationships matter – Whether it’s a colleague or a client, we invest in the people we work with for the long term.
- We’re better together – Our best work happens when we collaborate, support each other, and bring different perspectives to the table.
Trusted by over 25,000 Australian businesses to solve their compliance challenges
If you’re not in the HR space, and that’s not where your skill set lies, you’ve got to use Citation HR. In the franchising world it’s so easy to do something incorrectly, even if it’s not on purpose. The costs, fines, and penalties are so high. You’ve got to have that correct advice and that support. Citation HR has totally supported our franchisees with any compliance concerns. The outcome was fantastic.
Thank you for working with us to obtain ISO 45001 Certification. The process was thorough, structured and efficient and the system enhancements we have made to achieve certification will benefit our company greatly.
The breadth of experience and technical expertise you brought to the process was invaluable and really appreciated by all the senior leadership team involved.
Citation HR’s advice has been very helpful for us during this time. It’s also acting a solid source of teaching for me as I launch my HR career.
The support we have had from Citation Group during our restructure program has been outstanding. Having a dedicated industrial support means it has taken a lot of the emotion out of a restructuring project that needed to happen, allowing us to put in a process-driven approach.
Having completed that project we continue to receive excellent ongoing support and value from Citation HR. I’m pretty much a fan. I recommend Citation Group to a lot of people as well.
Citation HR feels like they’re the HR department of our business, and is flying a flag for us. We’ve found Citation HR is super supportive, super helpful, super timely and they share our values.
The collaborative relationship we’ve developed with Citation Certification has turned into a true partnership where our business needs are holistically understood and supported.
Our most recent audit cycle was one of the most positive experiences we’ve had since certifying to ISO/IEC 27001:2022, and the relaxed nature allowed us to engage in discourse that was open and honest about gaps and our plans to fix them.
Award-winning people and services you can count on
Sydney
Head office
Melbourne
Brisbane
Newcastle
Auckland
Where to find us
Headquartered in North Sydney, we have teams on the ground across Australia and New Zealand, ready to support your business wherever you are. You can find us in Sydney, Melbourne, Brisbane, Newcastle, and Auckland. Have a question before you reach out? Check our FAQs.
Join our team today
We believe that success in business comes down to people. People aren’t just the energy powering a business, they ARE the business. From our highly-qualified advisory teams that deliver dedicated support to our clients, to our office teams that ensure a smooth service, we’re exceptionally proud of the team we have.