Join our
Contract Auditor community

We believe that success in business comes down to people. People aren’t just the energy powering a business, they ARE the business. From our highly-qualified contract auditor teams that deliver dedicated support to our clients to our employees who ensure a smooth service behind the scenes, we’re exceptionally proud of the team we have.

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+120

auditors working in our team.

+4,500

happy certified clients.

8

major locations to service.

Why work with Citation Certification?

Seamless onboarding

We know that starting in any new role can be daunting, that’s why we’ve made our onboarding journey simple and seamless for new members of our auditing team. We know you’ll be eager to get started quickly, so we work with you one on one to set you up for success.

Work when it suits you - you're in control

One of the beautiful things about working as a contract auditor is the flexibility that comes with the role. Work when you want – you’re in control. Simply let us know your availability and we can work within your calendar.

Systems that help save you time

Creating better ways to work is important to us, that’s why we’ve heavily invested in enhancing our systems. We work from a single platform that is integrated so you can focus on creating efficiencies, saving you time and giving you the flexibility to work remotely. All our tools are in one place, plus you will be given a company email address for your professional correspondence.

People-first culture

While most auditors spend a big portion of their time working remotely, we want you to know that you’re part of a bigger team that is friendly, supportive, and genuinely has your back! Most team members have long tenure with the company and we think this comes down to being a great place to work. We’re proud to say we’re a people-focused business – we listen to your needs and allow you the opportunity to have your say.

Socialise & connect at events

We’re committed to making you feel part of the family. We encourage you to join us at the quarterly, annual and ad hoc events that we hold throughout the year. The events are often informative but most importantly, are an opportunity to connect and socialise with close and extended team members.

Flex your skills

Our team of contract auditors are skilled and knowledgeable across all areas of ISO and NDIS certification and we value what you can contribute to the team. We can provide a platform for you to share your expertise, share information, and industry knowledge – a win-win that will benefit you and our team.

Aim to increase your codes

When you join us, we’d love to provide you with as much work as your availability allows. One of the easiest ways to increase your workload with us, is by adding more feathers to your bow (or should we say codes?). And, the best part: we’ll provide you with the tools you need to make your code applications. If your application is successful we’ll grant you the additional codes!

Invoices paid on time, every time

We process our contractor invoices each month on time, every time. Be assured that we have attention on prompt payment for our extended team.

Clear travel reimbursements

We have a transparent travel reimbursement policy so you know what costs you have to pay upfront before you’re reimbursed. It also helps you to give clients clear expectations and ensures smooth processing of your claims.

Clear cancellation policy

When things don’t go to plan, know where you stand. We aim to protect your time with a clear and fair cancellation policy.

Referral incentives

Know someone who would benefit from our company’s services? Citation Group has a successful Refer and Earn Program and we invite you to be a part of it. Referring is easy and there is no limit to the amount you can earn from ethical and thoughtful referrals. You can earn yourself up to $400 per referral!

e-Learning & regular briefing sessions

Our auditors are invited to join monthly briefing sessions that aim to educate and inform and are a mix of information-giving and learning. The learning sessions are discussions on technical topics and problem solving to keep you up to date with the latest information.