Compliance Training Centre

Compliance training is a process where managers, employees, and other essential staff within a business learn critical information about rules, regulations, legislation or proper workplace conduct. This can range from Work Health and Safety (WHS) laws and the National Employment Standards (NES) to sexual harassment, workplace bullying, and toxic workplace culture.

Regardless of size or industry, there are several rules and regulations that businesses must comply with including Work Health and Safety, Equal Opportunity, and anti-discrimination and sexual harassment requirements. For businesses to be compliant with these laws, employers must ensure their employees understand their obligations, risk management, and are trained in these areas before being able to carry out their duties and meet compliance frameworks.

Online compliance training programs enable businesses to deliver targeted training to various audience groups in a very quick and effective way. By delivering training in small and manageable modules compared to traditional training methods, it can be undertaken at times which don’t impact the operations of the organisation and in a way that promotes team members’ understanding of the content and learning objectives, improves technical skills, and enables employees to conduct their jobs effectively.

Absolutely. In many cases the legislation places a positive duty upon employers to put in place measures to address statutory requirements. It follows that an employer may be required to prove what steps they have taken to comply with that positive duty. Educating team members through the compliance training is the first step in complying with the positive duty, and it’s simple to identify which employees have satisfactorily completed and have a thorough understanding of the training.

Yes, we do. Our Compliance Training Centre is a hub that houses everything a business needs to roll out, manage, and track compliance training. Our seamless, user-friendly software is home to more than 30+ courses covering the essentials of compliance for a business catering towards every level of seniority from executive to employee. Not only does it give compliance managers the tools to meet regulatory requirements, but it also helps to ensure continuous learning, supports different learning styles, and meets industry standards.

Compliance training is critical for every business regardless of size or industry, it ensures that everyone from managers to employees understand the rules, regulations, and legislation that govern workplaces across the country. Compliance training is even more critical for small businesses as they have a smaller employee base than large businesses, but legislation and compliance requirements remain the same regardless.

The courses inside of the platform have been designed for various end users; from employees and people managers to safety officers. The course topics are diverse and span across the full spectrum of workplace relations, safety, and business. All have been designed to enhance your people’s knowledge, learn at their own pace, and keep ahead of compliance and training obligations. View our full course list here.

It is included in the price of the subscription for all clients who have joined Citation HR from 1 April 2024.

For our valued clients prior to that date we would love to support the training and development of your team. Please contact us for a conversation on how you can access our Compliance Training Centre for a small variation to your subscription terms.

Compliance risk management is the process of identifying, assessing, and mitigating risks that arise from failing to comply with laws, regulations, industry standards, or internal policies. It involves creating systems, policies, and procedures to ensure that an organisation operates within the legal boundaries and ethical standards set by governing bodies.

The goal of compliance risk management is to prevent legal penalties, financial losses, reputational damage, and operational disruptions that could result from non-compliance. It typically includes activities like monitoring regulatory changes, conducting audits, training employees, and implementing controls to address potential risks proactively.

Compliance training enhances employee performance, job satisfaction, and continuous improvement by providing clear guidance on laws, regulations, and company policies. This clarity helps employees understand their roles, minimise mistakes, and improve leadership skills, boosting productivity. It also promotes a secure and fair workplace, fostering confidence and trust among employees, which contributes to higher morale and overall customer satisfaction.

Additionally, regular compliance training keeps employees informed about evolving regulations and industry best practices. This encourages a culture of learning, critical thinking, and adaptability, enabling them to refine their skills and stay effective in their roles. Effective employee training protects the organisation from risks, but also empowers employees to perform confidently, understand the practical application of training content, and develop skills needed to make strides in their career progression.

Whether new employees need to build specific skills for their individual growth or existing team members are looking to enhance their learning experience, compliance training programs can help a business address an evident skills gap. These programs identify areas where employees need to improve and offer targeted learning opportunities to close those gaps. From customer service training to diversity training, compliance training equips employees with the knowledge and skills necessary to meet industry standards and regulatory requirements. This not only enhances individual expertise and confidence but also creates a culture of continuous development, ensuring the workforce remains adaptable and capable as roles and regulations evolve. Understanding compliance management is essential for driving both personal and organisational growth.