10 ways HR software will benefit your business

People management can be one of the most rewarding and challenging parts of running a business. From hiring top talent to ensuring compliance and fostering a positive workplace culture, the responsibilities of a human resources team are vast. As your business grows, manual processes that once worked can quickly become overwhelming – and risky. This is where HR software, like Citation HR, steps in, transforming tasks into streamlined, efficient, and compliant operations.

By automating your HR functions, you can free up valuable time to focus on what truly matters: supporting your team and running your business. Let’s explore what HR software is, why it’s an essential part of every business, and the top ten benefits it can bring to yours.

Back to the basics: what is HR software?

Simply put, HR software is a digital, cloud-based solution designed to help businesses manage and optimise daily people management tasks and overall HR goals. It consolidates employee information and processes into a single, accessible system. Instead of relying on spreadsheets, paper files, and manual data entry, you can handle everything from payroll and leave requests to performance reviews and compliance documentation in one safe and secure place.

Think of it as a central nervous system for your workforce management. Solutions like our Citation HR software provide a comprehensive platform to handle the entire employee lifecycle, from onboarding to offboarding, ensuring consistency and efficiency every step of the way.

Why do businesses need HR management software?

In an increasingly competitive market, efficiency and accuracy are paramount. Businesses need HR management software to move beyond admin-heavy, time-consuming tasks and adopt a more strategic approach to people management. Not only do manual HR processes have a high risk of human error, but they also make it extremely difficult to maintain compliance with ever-changing employment laws.

HR software solves these problems by automating repetitive tasks, ensuring data integrity, and providing powerful reporting tools. This allows HR managers and business owners to gain valuable insights into their workforce, make crucial data-driven decisions, and proactively address potential issues before they become problems. Ultimately, HR management software empowers employers to create a better employee experience, reduce administrative burdens, and mitigate legal risks.

What are the benefits of HR software?

1. Centralised and accurate employee data

Say goodbye to the days of dusty filing cabinets and multiple spreadsheets that only work on one computer. Our HR Software creates a single source of truth for all employee information, including:

• Contact details
• Employee contracts
• Performance reviews and history
• Training records
• Important anniversaries and dates
• Expiry dates of essential licences and qualifications.

This makes accessing and updating crucial data simple and secure.

2. Streamlined and efficient onboarding processes

A good first impression is not only invaluable but vital for employee retention. HR software automates the onboarding process, letting new hires complete paperwork, review policies, and access training materials online before their first day, creating a smooth, professional, and welcoming experience.

3. Simplified time and attendance tracking

Manually tracking hours, managing rosters, and calculating pay can be a logistical nightmare. HR software simplifies this with features for digital timesheets, automated rostering, and seamless integration with payroll, reducing errors and saving countless hours.

4. Leave management without the hurdles

Managing leave requests via email or paper forms is inefficient. With an HR platform, employees can submit leave requests online, and managers can approve them with a single click. The system automatically tracks balances and updates schedules, ensuring transparency for everyone.

5. Enhanced compliance and reporting capabilities

Staying compliant with employment laws is a major challenge for many businesses. HR software helps you stay on top of your obligations by securely storing contracts, policies, and certifications. With a solution like Citation HR, you can easily generate reports to demonstrate compliance and get alerts for expiring documents.

6. Improved performance management that delivers results

Regular feedback and clear goals are key to employee development. HR software provides tools to set objectives, conduct performance reviews, and track progress over time. This structured approach helps foster a culture of continuous improvement and keeps your team aligned with business goals.

7. Data security that doesn’t keep you up at night

When you’re handling sensitive data like employee information, security should be front of mind. With reputable HR software platforms that offer robust security features, such as controlled access permissions and secure cloud storage that protects information from unauthorised access, you’ll be able to sleep at night knowing your business data is safe and secure.

8. Empowers your people

Modern HR software often includes employee self-service portals, giving your people the power to manage, update, and be in control of their own information. This empowers your team and frees up your admin staff for more strategic work, knowing leave requests and personal details updates are being handled accurately.

9. Informed decision-making that reflects the needs of the business

Having all your HR data in one place can help you unlock powerful insights that enable you identify patterns, make informed decisions, and develop strategies to improve your workforce management.

10. Grow and scale with ease

As your business grows, your HR needs will inevitably become more complex. A scalable HR software solution can grow with you. It accommodates an increasing number of employees and adapts to new challenges, ensuring your processes remain efficient without needing a complete system overhaul.

Key functions of HR software

Features may vary between platforms, but most comprehensive HR software solutions include a core set of functions:

• Employee database management: a central hub for all employee records.
• Onboarding and offboarding: automated workflows for new hires and departing employees.
• Payroll and compensation: management of salaries, benefits, and payroll processing.
• Time and attendance: tracking work hours, managing shifts, and monitoring attendance.
• Leave management: automating request and approval processes for all types of leave.
• Performance management: tools for reviews, goal setting, and feedback.
• Reporting and analytics: generating insights from your workforce data.
• Compliance management: storing documents and tracking key compliance dates.

Are there different types of HR software?

Yes, and they come in different forms that are tailored to business needs. The most common is  Human Resource Information System (HRIS), like Citation HR. The main categories include:

• Human Resource Information System (HRIS): this is often an all-in-one solution that covers a broad range of HR functions, from payroll and leave management to performance reviews and employee data. It’s designed to be the central nervous system of people management. This is exactly what Citation HR is – a complete, cost-effective, and compliant HRIS system designed to support your business with everything HR.
• Human Capital Management (HCM): HCM suites offer everything an HRIS does, but they also add strategic talent management features such as succession planning and compensation planning.
• Specialist software: some businesses may opt for standalone solutions that focus on a single function, such as recruiting (Applicant Tracking System), payroll, or performance management.

For most small- to medium-sized businesses, an integrated HRIS or HCM solution like Citation HR provides the greatest value, as it combines essential functions into a single, cohesive platform. 

How do I choose the right HR software for my business?

Selecting the right software for your business is a critical decision, and there are a few factors you should weigh before you commit.

Use these expert tips to guide your choice:

• Assess your needs: start by identifying your biggest HR pain points. Are you struggling with leave management, compliance, or onboarding? Make a list of must-have features.
• Consider your budget: determine what you can realistically invest. Many platforms offer tiered pricing based on the number of employees and the features required.
• Look for scalability: choose a solution that can support your business as it grows. A scalable platform will save you from a costly migration process down the line.
• Prioritise user-friendliness: the best software is the one your team actually uses. Look for an intuitive interface and consider solutions that offer employee self-service to drive adoption.
• Evaluate support and implementation: how will the provider help you get started? Citation HR offers dedicated support to ensure a smooth transition and ongoing assistance, both of which are crucial factors for success.

Investing in the right HR software is an investment in the efficiency, compliance, and strategic potential of your business. By automating admin tasks and unlocking data-driven insights, you can create a better workplace for your employees and position your company for sustainable growth.

If any of this information has raised questions about HR software for your business or if you’ve got another workplace issue you need help with, please reach out to our HR experts via our 24/7 HR Advice Line.

Not a Citation HR client? Need industry-leading HR software for your business? Get in touch with our friendly team for a confidential, no-obligation chat via our website citationgroup.com.au.

About our author

Lauren Stariha is a Senior Copywriter and Content Specialist at Citation Group. She’s responsible for creating engaging and meaningful content across various brands, from eBooks and email campaigns to blogs and multiple social media channels.