How Citation Legal supports the retail sector

Our extensive knowledge of the sector not only sets us apart from the rest but assures you that you’re in the best hands for whatever workplace issues your business may face.

We provide companies with strategic advisory services in employment law, human resources management, technology, and migration. Our expertise is unparalleled with over 12,000 Australian businesses trusting our proactive compliance advice to minimise the risk of costly challenges, protect their companies, and their professional reputations.

We help you get back to what’s important: running your business

It’s a fact that operating a business in today’s economic climate brings immense challenges both financially and when it comes to people management. Increasing overheads and stagnant spending mean enterprises must find ways to become more efficient to ensure survival – add in a constantly evolving workplace relations landscape and this is no easy task.

We pride ourselves in thinking outside the box, drawing on our extensive knowledge to analyse and assess legal issues from all angles to give clients well-thought-out solutions that don’t simply work to fix the issue at hand but prevent problems from emerging in the future. We regularly assist our retail industry clients with:

• Enterprise bargaining and industry strategy;
• Restructuring and change management;
• Major industrial disputes;
• Compliance and systems audits;
• Workplace investigations; and
• Drafting legally-compliant documents including employment contracts, employment handbooks, and policies and procedures.

Building long-lasting partnerships since the beginning

We partner with thousands organisations to ensure compliance, risk-minimisation, and best-practice processes and procedures to assist our clients in realising the value and potential of their workforces.

Among our clientele is the Australian Retailers Association (ARA). Citation Legal has provided high-quality, tailored strategic advice, unlimited access to our HR Advice Line, professional consultancy services, and bespoke training solutions to over 5,000 ARA members since 2009. This outsourcing arrangement has solidified our standing as specialists in the retail sector.

Through these links with the ARA, our Retail Industry Team has also worked extensively to promote and represent the sectors’ interests at State and Federal Government levels, various agencies, and non-government bodies.