NDIS Auditors
NDIS Approved Certification

Individuals with significant and permanent disabilities who need ongoing support and services are eligible for the NDIS. These individuals, referred to as NDIS participants, rely on disability services to enhance their independence and quality of life. Businesses seeking to deliver these supports and register as NDIS providers must undergo a thorough audit process as part of the registration process, evaluated by NDIS approved auditors like those at Citation Certification.

The frequency of NDIS audits depends on a provider’s registration pathway and any conditions imposed by the NDIS commission. For higher risk supports, audits may occur more frequently, incorporating verification audits, periodic mid-term audits, and certification audits. The audit process ensures compliance with NDIS practice standards, enabling the delivery of high-quality services to NDIS participants. Consult with Citation Certification or another NDIS auditor for guidance.

The cost of an NDIS verification audit varies depending on factors such as the organisation’s size, registration process, and the number of supports and services being verified. For lower complexity supports, costs tend to be lower compared to higher risk supports or complex supports. Additional expenses for site visits, desktop reviews, and addressing minor non-conformities may also apply.

An approved quality auditor (AQA) plays a crucial role in carrying out the audit process for organisations seeking NDIS certification. They assess compliance with NDIS practice standards and review operational management, policies, and activities to ensure alignment with the NDIS requirements under section 73E of the National Disability Insurance Scheme Act 2013.

The registration process involves defining the initial scope, completing verification audits, and undergoing certification audits by an approved quality auditor. The length varies depending on the organisation’s size, complexity, and support and services offered. For more complex supports, the process includes desktop reviews, site visits, and mid-term audits.

NDIS certification demonstrates your business’ dedication to delivering high-quality disability services in compliance with NDIS practice standards. Certification not only showcases your alignment with best practices but also builds trust with NDIS participants and boosts credibility within the sector. It’s a vital component of the registration process.

The NDIS is unique because it provides individualised funding tailored to each participant’s goals, unlike traditional programs which often offer generic solutions. This aligns with NDIS practice standards to support personalised outcomes. Participants choose their own supports and services, increasing service flexibility. The NDIS commission oversees compliance with professional regulation and ensures quality through certification audits conducted by NDIS auditors. These audit processes uphold high standards for NDIS providers across Australia and New Zealand, especially in high-risk supports.

NDIS participants receive personalised plans funding disability services tailored to their needs. Funds can be used for approved supports and services, with costs verified through audit reports aligned with legislative requirements. Businesses need to follow strict NDIS practice standards managed by NDIS providers to access this funding. Proper operational management ensures businesses can adapt to the registration process and fulfill audit obligations like minor non-conformities or corrective action plans.

Businesses must meet NDIS practice standards, implement robust operational management, and pass verification modules. They need to address major non-conformities through a clear corrective action plan. Key personnel must demonstrate professional development and adherence to legislative requirements, especially when handling higher risk supports.

The NDIS Commission manages this process. You can visit this page for more information.

No, Citation Certification Pty doesn’t handle Worker Cards. The NDIS Commission manages this process. You can visit this page for more information.

The NDIS Commission manages this process. You can visit this page for more information.

A “Working with Children Check” is a state-based check. You can visit this page for more information.

No, Blue/Yellow Cards are a QLD-specific requirement. You can visit this page for more information.

Citation Certification Pty doesn’t provide recruitment services. Check online job boards for opportunities tailored to NDIS providers.

You will need to contact the PRODA helpline on 1800 700 199 or visit this page for assistance.

Please contact the NDIS Commission directly to lodge a complaint about a NDIS Worker or Provider. You can visit this page.

The best way to get assistance for aged care services is by contacting the Aged Care Commission.