HR questions often asked too late

Every week, Citation’s advisory team takes calls from business owners navigating situations they didn’t see coming. A termination handled without the right process. A performance issue that was discussed but …

Fair Work abolishes junior pay rates: what employers need to know

The Fair Work Commission handed down a landmark decision on 31 March 2026, abolishing junior pay rates for employees aged 18 and older across retail, fast food, and pharmacy. The …

Nine in a row: Citation Group recognised as Employer of Choice once again!

Citation Group recognised as Employer of Choice in the 2025 Australian Business Awards.

ISO: More than a badge

Thinking about the next big step for your business? Perhaps you’re aiming for growth, a competitive edge in your next tender application, reducing your environmental footprint or showcasing to customers …

ISO certification: real benefits for business

A woman wearing glasses using a tablet device

ISO certification isn’t just about compliance – when applied properly, ISO can help businesses streamline operations, improve efficiency, increase productivity, boost the bottom line and build a stronger foundation for …

Perfect mix or hidden risks: <em>avoiding workplace compliance obstacles in 2026</em>

Two colleagues looking at a tablet screen

The best workplaces don’t happen by accident; they take work. As we look toward 2026, increasing pressures around compliance, risk, and efficiency are forcing Australian businesses to change how they …

Citation Group and foundU launch ADA Pay – payroll and workforce management designed for dental practices

Citation Group is pleased to announce, in conjunction with the Australian Dental Association, the launch of ADA Pay.

Safe AI, smart business: protecting your people and systems

The truth is, your staff are using AI – from automating repetitive tasks, to writing emails and brainstorming ideas. Whether we like it or not, there’s no denying that AI …

Navigating employment reforms in the disability sector

The employment landscape in the disability sector is evolving, and these changes may impact your daily operations. Are you ready to tackle these challenges head-on? Join us for our must-attend webinar, …

Managing stress and using it to your advantage

Stress at work is inevitable, but what if you could turn it into your secret weapon? Join us at our upcoming webinar, where Dr Natalie Flatt, Ph.D., Director and Chief …