Our recruitment team learning about your business needs

We’re the helping hands you didn’t know you needed

For our team, it starts with care and communication. We take the time to learn and understand your business’s recruitment needs, provide you with open and honest feedback, and use our software and best-practice tools to help you get the most out of our service.

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We know people – it’s in our DNA

Have an open role but not sure where to start? Don’t have enough time to recruit? Not attracting the right candidates? Sourcing top talent from a large talent pool alone can be a tough process, especially in a harsh market – but that’s where we can help. As a people-centric business, we know people and we know the recruitment needs of businesses – we’ve been supporting companies with their people management for over 30 years.

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Over 30 years’ experience

Landing a potential candidate in today’s tough conditions takes a lot of effort and time, so it’s always best to have experience in your corner. And with over 30 years of recruitment experience our team of highly trained specialists are well equipped to match potential candidates with optimal companies.
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Core values underpin our service

Our core values – Inspired & Innovative, Exceed Expectations, Relationships Matter, and We’re Better Together – underpin our services from beginning to end. And because our service is built on the foundations of care, communication, and true partnership you’ll experience unmatched quality service from our recruitment team.
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Consultative, honest, and transparent

The other major point of difference with our recruitment consultants is our human touch – that is, the ability to simply pick up a phone and have conversations to keep job seekers interested in roles during their job search, as opposed to automating contact like so many apps.
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Support from start to finish and beyond

Just because we’ve delivered a potential candidate doesn’t mean our support stops there. We continue to follow up with you so we can minimise any chance that the candidate won’t be a long-term fit for your business. Saying yes is only one part of the process, we’re here for the long haul.
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We’re better together

We believe that building better workplaces builds a better world for all – people are a key element in achieving this and is one of the reasons why we’re so passionate about recruitment. Our experienced recruiters will be by your side to advise you on all aspects of recruitment – from current market conditions, perfecting job descriptions for open roles, and salary expectations to how to successfully attract qualified candidates that fit in with your team members, business’s culture, and everything in between.

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Industry-leading software, tools, and resources

Working alongside our incredible team, we’ve also got industry-leading software, tools, and resources that help us deliver unmatched quality services to our clients. We’ll advise you on all aspects of recruitment from the hiring process and current market conditions to how to successfully attract candidates that fit your business’s culture. We want to ensure that our clients are confident that each candidate selected is the right fit – that’s why we provide free psychometric testing valued at over $400 with our service.

Got questions? We’ve answered the most common below

A managed recruitment service is an external provider that manages temporary worker recruitment for an organisation by supporting the business’s hiring needs. These providers handle the end-to-end management of the short-term workforce from job posting, the hiring process, and attracting candidates and are responsible for everything from supplier management to strategic workforce planning.

Psychometric testing is a scientific method used to measure and evaluate a potential candidate’s intellectual capabilities, behavioural tendencies, and personality traits. These tests are designed to ascertain whether a potential candidate will be a good fit with your business, team members, and culture.

A job description is a critical document that outlines the duties, responsibilities, and required skills and qualifications for a specific job role. It includes information about the job title, work location, salary range, and other relevant details that job seekers may want to know before applying for the position. The job description helps both job seekers and employers understand the expectations and requirements for the job helping to attract qualified candidates and ensure a good fit for the position.

So, whether you’re looking to find employees or find staff, our recruitment services for employers cover all the nitty-gritty bits of recruitment so all you have to do is choose which qualified candidate you’ll say yes to.

A recruitment service or recruitment agency is engaged by an organisation to help fill open roles with qualified candidates by providing support throughout the hiring process. Recruitment consultants take the reigns over the open role by sourcing, interviewing, and providing potential candidates to the business’s hiring managers.

A talent pool is a group of qualified candidates with the right work experience who’d be a good fit for your business based on job title, job description, and other metrics.

Recruitment for employers is a big industry, and looking the right partner for your business to help you find staff that meet your role and match your culture can be tricky – and that’s where our recruitment services can help.

Citation HR provides businesses Australia-wide with a dedicated consultative recruiting service helping to find the right fit for your organisations. Built on the foundations of care, communication, and true partnership, our specialists deliver a detailed and thorough recruitment service backed by their vast knowledge and years of experience.

The Recruitment Team at Citation HR use a range of channels to find the right candidate for the right role. From social media platforms and an extensive and growing database of candidates to connections with other employment services, disability employment providers and other sector bodies.