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HR · SAFETY · LEGAL · ISO · PAYROLL
Workplace compliance solutions that help you get on with business
Take the weight of compliance off your shoulders, with Australia’s trusted partner for HR, payroll, safety, certification, legal, and workforce management.
Trusted by 25,000+ Australian businesses.
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The 2026 Workforce Pulse Report
97% of Australian businesses feel confident. The data disagrees.
We surveyed 510 businesses. The pattern is clear: confidence is high, but gaps are building. From onboarding oversights to AI-driven employee claims, the report reveals the risks businesses don’t see coming and what to do about them.
What we can help with
From day-to-day HR questions to full ISO certification, Citation Group has it covered.
Expert HR support for all businesses
Get the HR support you need, when you need it, for as long as you need it.
- Experience always-on advice and support with our HR Advice Line.
- Access our award-winning HR software to manage your people.
- Integrate your HR and payroll seamlessly through foundU, our workforce management platform.
- Get the peace of mind and protection you need with our Advice Promise: a promise to you that our advice will keep your business out of harm’s way and compliant.
WHS support that takes the pressure off
The tools, technology, advice and support your business needs to lead a safe work environment.
- Access our on-demand specialist health and safety management advice.
- Industry-leading WHS management software.
- A comprehensive audit of your safety processes, and a library of safety resources.
Certification that opens doors
ISO certification sets recognised standards of quality, safety, and compliance and can open the door to bigger contracts.
- Free on-demand training for all certification clients.
- Stress-free and impartial audits.
- 30 years of experience guiding businesses through ISO certification.
Strategic legal advice when it counts
Trusted employment law guidance to protect your business, your people and your reputation.
- Workplace disputes and Fair Work claims.
- Enterprise Bargaining.
- Mediation services.
- Visa and migration services.
All-in-one workforce management
Rostering, timesheets, and payroll, all in one app. Built specifically for Australian businesses:
- Employee scheduling and rostering.
- Automated payroll and timesheets.
- Built-in Award interpretation.
Trusted by over 25,000 Aussie businesses
Don’t just take our word for it
Loved working with the auditors for our ISO Accreditation. They provided me with valuable feedback and observations that will certainly enhance the business. I felt very well supported during this process as it was my first audit experience.
If you’re not in the HR space, and that’s not where your skill set lies, you’ve got to use Citation HR. In the franchising world it’s so easy to do something incorrectly, even if it’s not on purpose. The costs, fines, and penalties are so high. You’ve got to have that correct advice and that support. Citation HR has totally supported our franchisees with any compliance concerns. The outcome was fantastic.
Thank you for working with us to obtain ISO 45001 Certification. The process was thorough, structured and efficient and the system enhancements we have made to achieve certification will benefit our company greatly.
The breadth of experience and technical expertise you brought to the process was invaluable and really appreciated by all the senior leadership team involved.
Citation HR’s advice has been very helpful for us during this time. It’s also acting a solid source of teaching for me as I launch my HR career.
The support we have had from Citation Group during our restructure program has been outstanding. Having a dedicated industrial support means it has taken a lot of the emotion out of a restructuring project that needed to happen, allowing us to put in a process-driven approach.
Having completed that project we continue to receive excellent ongoing support and value from Citation HR. I’m pretty much a fan. I recommend Citation Group to a lot of people as well.
Free resources for business owners
Guides, checklists and articles to help you navigate compliance.
The $5.3 payroll error that’s easier to fix than you expect
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The bargaining table isn’t where enterprise agreements are won
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How to use the Government’s Industry Data Classification Framework (IDCF) to bolster your data security
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ISO 45003:2021 Gap Analysis Checklist
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ISO 55001:2024 Gap Analysis Checklist
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Where psychosocial risk hides – and why most systems miss it
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ISO 42001:2023 Gap Analysis Checklist
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How AI is changing ISO Certification
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Better bargaining: preparing for your next enterprise agreement
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Termination without tears
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We need to talk about redundancy
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Difficult employees, tough conversations & Fair Work risk
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This law firm saved precious time and money with ISO Certification – here’s how.
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This real-estate giant hit a wall – ISO Certification knocked it down.
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This IT provider lives and breathes continuous improvement – they got ISO certified to prove it.
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