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Loved working with the auditors for our ISO Accreditation. They provided me with valuable feedback and observations that will certainly enhance the business. I felt very well supported during this process as it was my first audit experience.
Workplace compliance solutions
that help you get on with business
Expert HR support for all businesses
Get the HR support you need, when you need it, for as long as you need it, experience always-on advice and support with our HR Advice Line, access award-winning HR software to manage your people, and get the peace of mind and protection you need with our Advice Promise. Complete, compliant, cost-effective solutions that help you get on with it.
Building a positive workplace safety culture
Access our on-demand specialist health and safety management advice, industry leading WHS management software, a comprehensive audit of your safety processes, and a library of safety resources. The tools, technology, advice and support your business needs to lead a safe work environment.
Your trusted partner for ISO certification
ISO certification sets recognised standards of quality, safety, and compliance. It demonstrates to clients, regulators, and partners that your business is trustworthy and well-managed. From meeting supplier requirements to aligning with international ISO standards, certification builds credibility, strengthens tender applications, and opens doors to new opportunities. Certification is more than compliance. It's a foundation for sustainable growth and long-term success.
Strategic legal advice when it counts
We provide businesses with strategic advisory and litigation services in areas of employment law including IR and ER, human resources management, technology and migration. Over the past 30 years, we’ve built one of the most highly regarded law practices in Australia. Our expertise is unparalleled – over 12,000 organisations rely on our proactive compliance advice to minimise the risk of expensive legal challenges, to protect their brand image and professional reputations.
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Empower your workforce with an employee self-service app that gives your staff the tools they need for onboarding, scheduling, and payroll in one seamless platform.
Workforce Pulse Report 2026
97% of Australian businesses feel confident. The data disagrees.
We surveyed 510 businesses. The pattern is clear: confidence is high, but gaps are building. From onboarding oversights to AI-driven employee claims, the report reveals the risks businesses don’t see coming and what to do about them.
Trusted by over 25,000 Australian businesses to solve their compliance challenges
If you’re not in the HR space, and that’s not where your skill set lies, you’ve got to use Citation HR. In the franchising world it’s so easy to do something incorrectly, even if it’s not on purpose. The costs, fines, and penalties are so high. You’ve got to have that correct advice and that support. Citation HR has totally supported our franchisees with any compliance concerns. The outcome was fantastic.
Thank you for working with us to obtain ISO 45001 Certification. The process was thorough, structured and efficient and the system enhancements we have made to achieve certification will benefit our company greatly.
The breadth of experience and technical expertise you brought to the process was invaluable and really appreciated by all the senior leadership team involved.
Citation HR’s advice has been very helpful for us during this time. It’s also acting a solid source of teaching for me as I launch my HR career.
The support we have had from Citation Group during our restructure program has been outstanding. Having a dedicated industrial support means it has taken a lot of the emotion out of a restructuring project that needed to happen, allowing us to put in a process-driven approach.
Having completed that project we continue to receive excellent ongoing support and value from Citation HR. I’m pretty much a fan. I recommend Citation Group to a lot of people as well.
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Blogs
Behaviour, systems and symbols: what actually builds a safety culture, and where to start
A system works when it’s smooth, easy to navigate, and transparent.
18 September, 2026
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