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On-demand HR advice, all day, every day

We know that HR & WHS problems don’t wait for a convenient time to happen, so whether you need urgent HR advice or day-to-day workplace advice we’ve got you covered. Our experts are available 24/7 and can give you detailed and effective HR advice tailored to your specific industry, business, and situation.

Did you know that Citation HR clients…

+40,000

receive tailored advice from a team of experts who handle +40,000 advisory calls each year

600 Hours

gain back an average of 600 hours each year on people management

10%

see a 10% increase in staff retention

Smart HR outsourcing solutions made easy

Whether you have an established HR function or no HR team at all, Citation HR’s effective HR support can help your business stay on the right side of the law. With access to unlimited, untimed, and expert advice, staffed by highly qualified professionals to answer your questions 24/7, 365 days a year, you’ll be glad you have Citation HR by your side.

We build better workplaces

You’ll have a compliant and productive workplace with best-practice HR management and policies in place. We’ll work with you to put together a plan and support you every step of the way.

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We remove the worry

You can rest easy knowing that if an employment-related claim is made against your business, Citation HR will be there to protect you. Because no one can predict the future, we highly recommend our Advice Promise – it’s the protection for peace of mind.

We put more time on the clock

Enjoy paperless control over all your employee records from recruitment to retirement with our HR software and HR services for businesses. Fast, secure and easy to use, you can update information anywhere, from any device.

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Complete, compliant, cost-effective people management solutions

Here are some of the ways we can support you when you sign up:

Comprehensive HR Audit

Our experts will conduct a comprehensive compliance audit of your business helping to uncover any risks before they become problems. But we don’t stop there; we’ll also assist you with adopting best-practice processes to fix them.

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24/7 HR Advice Line

With dedicated specialist consultants in your corner, you’ll have the support you need to navigate everything from simple day-to-day workplace issues to complex HR problems. We know that business doesn’t stop at 5 pm, so you have unlimited access to HR advice tailored to you 24/7, 365 days a year.

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HR Software

We’ll set you up with our HR software– a dynamic cloud-based information and management system. Whether used as a complete HR solution or as an advanced resource for well-established HR teams, you’ll easily manage your people through every stage of the employment lifecycle.

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Advice Promise

You can rest easy knowing that if an employment-related claim is made against your business, Citation HR will be there to protect you. With our Advice Promise, we’ll stand by you with legal representation and paying of damages if a claim does surface.

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A library of resources

Backed by our leading in-house employment law firm Citation Legal, you’ll have access to hundreds of legally compliant workflows, processes, and templates that work seamlessly with HR software. Our IP is regularly updated, so you’ll never have to worry about keeping pace with changes to workplace law and compliance requirements.

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Compliance Training Centre

Empowering and educating your people has never been so easy, thanks to our latest feature, which is now available in our HR Software: Compliance Training Centre.

From people management and workplace safety to sexual harassment legislation, our library of online training courses is curated by workplace experts with you and your employees in mind.

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Explore Our Impact

Explore All

Keeping HR healthy at Country to Coast PHN

Case Studies

Keeping HR healthy at Country to Coast PHN

When Country to Coast Queensland PHN began searching for an HR provider to assist with...

20 May, 2026

The HR power behind a staffing solutions business dedicated to helping

Case Studies

The HR power behind a staffing solutions business dedicated to helping

Under the steady leadership of Corporate Growth Manager, Benjamin Fernandes, he’s been able to direct...

30 April, 2026

How HR is important to this busy occupational therapy business

Case Studies

How HR is important to this busy occupational therapy business

When occupational therapy business Family Connections Sydney prepared for a major audit, staff were able...

26 March, 2026

Trusted by over 25,000 Australian business to solve their compliance challenges

If you’re not in the HR space, and that’s not where your skill set lies, you’ve got to use Citation HR. In the franchising world it’s so easy to do something incorrectly, even if it’s not on purpose. The costs, fines, and penalties are so high. You’ve got to have that correct advice and that support. Citation HR has totally supported our franchisees with any compliance concerns. The outcome was fantastic.

Hollie Whitfield, CFO

Citation HR’s advice has been very helpful for us during this time. It’s also acting a solid source of teaching for me as I launch my HR career.

Zac Heading, HR Support Officer

Expert HR services for all businesses

WHS management for safer workplaces

ISO and NDIS certification made simple

Workplace law and migration services

Take your HR to the next level