Citation HR
HR Advice Line
HR Software
Citation Safety
Safety Advice Line
WHS Software
Citation Certification
ISO Certification
NDIS
Citation Legal
Workplace Law
Migration Services
HR & Safety Software 
ISO Training Academy 
Citation HR’s advice has been very helpful for us during this time. It’s also acting a solid source of teaching for me as I launch my HR career.
Zac Heading, HR Support Officer
HR Software for Small Business
Most small businesses don’t have a dedicated HR team, and they shouldn’t have to. But without the right systems in place, HR admin can quietly eat hours you don’t have: chasing leave requests by email, storing employee documents in folders you can’t find, and hoping your employment contracts are still compliant.
A purpose-built HRIS for small business changes that. It helps you simplify HR, centralising your employee data, automating the routine tasks, and giving you a clear, compliant framework for managing every stage of the employee lifecycle, from onboarding through to offboarding.
What is small business HRIS software?
A human resources information system (HRIS) is HR management software that brings together your employee records, HR documents, leave management, and people processes in one secure, accessible cloud based HR software platform.
HRIS systems for small business replace scattered spreadsheets, email threads, and paper-based systems with a single platform your team can access from anywhere. The right HR technology handles the administrative side of HR so you can focus on the parts that actually require your attention, like employee engagement, building culture, and growing the team.
The best HR systems for small business are cost-effective, simple to implement, and built with regulatory compliance front of mind. Citation Group’s software is all three.
Why small businesses choose HR software
Trusted by over 12,000 Australian businesses to solve their compliance challenges
The support we have had from Citation Group during our restructure program has been outstanding. Having a dedicated industrial support means it has taken a lot of the emotion out of a restructuring project that needed to happen, allowing us to put in a process-driven approach.
Having completed that project we continue to receive excellent ongoing support and value from Citation HR. I’m pretty much a fan. I recommend Citation Group to a lot of people as well.
Julie Sturgess, CEO
Whether we just need to confirm something or if we think there’s a bigger problem on our hands, we know that we’ll get an expert on the line every time and that we’re getting industry-leading guidance and advice.
Benjamin Fernandes, Corporate Growth Manager
Citation HR feels like they’re the HR department of our business, and is flying a flag for us. We’ve found Citation HR is super supportive, super helpful, super timely and they share our values.
Kuran Ireland, Business Development Manager
Citation HR’s software’s scalable technology means it’ll grow with us, no matter how big or small we get – its platform can be optimised to suit us and gives us the tools and support we need so that we can continue to deliver stellar cleaning and customer service to our clients.
Harvey Frame, CEO
If you’re not in the HR space, and that’s not where your skill set lies, you’ve got to use Citation HR. In the franchising world it’s so easy to do something incorrectly, even if it’s not on purpose. The costs, fines, and penalties are so high. You’ve got to have that correct advice and that support. Citation HR has totally supported our franchisees with any compliance concerns. The outcome was fantastic.
Hollie Whitfield, CFO
What’s included in our small business HR software
The core HR functionality small businesses actually use, without unnecessary complexity.
- Employee records management: A secure, central HR database for all employee information, including personal details, employment history, qualifications, and documents. Accessible from any device, at any time.
- HR document management and templates: A library of legally compliant HR documents prepared by our law team. Employment contracts, policies, letters, and templates are updated as the law changes.
- Employee onboarding: Guided onboarding workflows ensure contracts are signed, inductions completed, and compliance obligations met before the first shift.
- Performance management: Track performance conversations, set goals, and manage reviews through the platform. Built-in workflows support consistent performance management, with records that matter if things escalate.
- Employee self-service portal: Employees access their own records, leave balances, and HR documents. Reduces admin queries and keeps information accurate without manual input.
- HR analytics and reporting: Access workforce reports and HR data across your business – leave trends, headcount, and HR administration activity.
Up and running in days, not weeks
Getting started doesn’t require technical expertise or a lengthy implementation project. Our team handles the setup – most small businesses are up and running within days.
Is this the right HR software for your business?
Finding the right HR software comes down to fit – your team size, your industry, and how much HR expertise you have in-house. These HR tools are designed for:
- Businesses that don’t have a full-time HR function.
- Business owners managing HR alongside other responsibilities.
- HR managers who need better systems and less admin.
- Australian businesses that want compliance-grade HR without enterprise-level complexity.
- Businesses in compliance-sensitive industries, including healthcare, construction, professional services, manufacturing, and hospitality.
Need payroll software too?
Our HR platform handles the employee management side of your business. For businesses that also need to streamline payroll management, including Single Touch Payroll reporting, award interpretation, payroll data, and payslip generation, our software works alongside the foundU payroll system. Many Citation Group clients use both platforms together for a complete people management solution.
While the two platforms are separate, our team can help you find the right combination for your business.
Got burning questions? We’ve got answers.
HRIS stands for human resources information system. For small businesses, HRIS software is a cloud-based platform that centralises employee records, HR documents, leave management, and people processes in one place. It replaces spreadsheets and manual systems with a digital, compliant, and accessible alternative, giving small business owners the HR infrastructure they need without the cost or complexity of enterprise software.
HR software for small business typically includes employee records management, HR document storage, leave management system, employee onboarding, performance management, and an employee self-service portal. Citation Group’s software also includes a library of legally compliant document templates prepared by employment lawyers, compliance workflows and checklists, and a Compliance Training Centre, all designed to help small businesses manage their people without needing a full-time HR team.
If your business has employees, you have HR obligations. Without the right systems, those obligations can be difficult to manage consistently. HR software helps small businesses stay compliant, reduce admin time, keep accurate employee records, and manage processes like onboarding, performance management, and leave, whether you have a dedicated HR person or not.
Yes. Citation Group’s software is backed by our specialist employment law team. HR documents, templates, policies, and workflows in the platform are prepared and maintained by qualified Australian employment lawyers, and updated when the law changes. Compliance is built into the platform, not left to chance.
Most small businesses can be up and running within a few days. Our team handles the configuration, loads your HR templates and documents, and provides onboarding support to make sure you’re confident using the system from the start. You don’t need technical expertise or a lengthy implementation project.
No, our HR software does not include payroll processing. It handles the people management side: employee records, HR documents, leave management, performance management, onboarding, and compliance workflows. For payroll software, foundU is a purpose-built Australian payroll solution. Talk to us if you’d like guidance on both.
Three things stand out. First, it’s built on Australian employment law expertise. Every template, policy, and workflow reflects current legal requirements, maintained by employment lawyers. Second, it’s backed by 24/7 HR advisory support, so if you face a tricky situation, expert advice is a phone call away. Third, it’s designed to be among the best HR software options for Australian businesses without large HR teams – practical, easy to use, and built around how small businesses actually work.