Managing people well is one of the most important things a business can do, and one of the most legally complex. Australia’s employment laws are detailed, regularly updated, and unforgiving when they’re not followed. For most businesses, that’s where professional HR consulting makes the difference.
Citation Group provides expert HR consulting services to businesses across Australia. Whether you need ongoing support for your people management, specialist advice on a specific workplace issue, or help building a solid HR foundation from the ground up – we’re in your corner. We take the complicated and turn it into clarity, so you can get on with running your business knowing your people are in good hands.
HR consulting is specialist support that helps businesses manage their people, stay compliant with Australian workplace law, and build the structures they need to grow.
An HR consultant works alongside your business to provide practical guidance on employment contracts, HR policies, performance management, employee relations, and Fair Work Act compliance. Think of it as having a qualified HR professional, and the employment lawyers who back them, available whenever you need them, without the overhead of a full in-house department.
Most Australian businesses benefit from professional HR support. You’re especially likely to need it if:
We work with businesses of all sizes across Australia. Whether you’re looking for HR consulting for small business or expert support for a larger organisation, our advice is always tailored to your situation.
Our HR advisory services are delivered by qualified professionals who work as an extension of your team. We don’t deliver generic advice, we take the time to understand your business, your people, and the specific challenges you’re facing. Then we give you practical guidance that actually holds up.
If you’re not in the HR space, and that’s not where your skill set lies, you’ve got to use Citation HR. In the franchising world it’s so easy to do something incorrectly, even if it’s not on purpose. The costs, fines, and penalties are so high. You’ve got to have that correct advice and that support. Citation HR has totally supported our franchisees with any compliance concerns. The outcome was fantastic.
Hollie Whitfield, CFO
Citation HR’s advice has been very helpful for us during this time. It’s also acting a solid source of teaching for me as I launch my HR career.
Zac Heading, HR Support Officer
The support we have had from Citation Group during our restructure program has been outstanding. Having a dedicated industrial support means it has taken a lot of the emotion out of a restructuring project that needed to happen, allowing us to put in a process-driven approach.
Having completed that project we continue to receive excellent ongoing support and value from Citation HR. I’m pretty much a fan. I recommend Citation Group to a lot of people as well.
Julie Sturgess, CEO
Whether we just need to confirm something or if we think there’s a bigger problem on our hands, we know that we’ll get an expert on the line every time and that we’re getting industry-leading guidance and advice.
Benjamin Fernandes, Corporate Growth Manager
Citation HR feels like they’re the HR department of our business, and is flying a flag for us. We’ve found Citation HR is super supportive, super helpful, super timely and they share our values.
Kuran Ireland, Business Development Manager
Citation HR’s software’s scalable technology means it’ll grow with us, no matter how big or small we get – its platform can be optimised to suit us and gives us the tools and support we need so that we can continue to deliver stellar cleaning and customer service to our clients.
Harvey Frame, CEO
Australian workplace law is detailed, regularly updated, and unforgiving when it’s not followed correctly. The risk of a Fair Work claim, underpayment dispute, or unfair dismissal application is real, and the financial and reputational cost to your business can be significant.
Getting your HR right isn’t just about avoiding problems. It’s about building an environment where your people do their best work and your business grows with confidence. That’s exactly what our HR consulting firm is here to help you do.
There’s no shortage of HR consulting companies in Australia. What makes us different is how we show up.
We don’t do jargon. We don’t do unnecessary complexity. Our workplace relations consultants are all qualified professionals, backed by Accredited Specialist Lawyers, and they handle over 40,000 advisory calls each year. When you call, you’re speaking to someone based in Australia who knows the laws of the land. No overseas call centres. No generic scripts. Just clear, detailed, actionable advice tailored to your business.
Citation Group clients:
That’s what it means to have Citation Group in your corner.
Whether you’re looking for local support or specialist guidance, we’re here to help.
HR consulting is specialist support that helps businesses manage their people, stay compliant with workplace law, and build the HR systems and policies they need. An HR consultant works alongside your business to provide practical guidance on employment contracts, workplace relations, performance management, and compliance with Australian legislation.
HR consultants in Australia provide advice and hands-on support across employment contracts, workplace relations, performance management, HR policies, change management, and Fair Work compliance. They act as an extension of your team, available on demand or on an ongoing basis depending on what your business needs.
The cost of HR consulting services in Australia varies depending on the level of support required. Many businesses engage an HR consulting firm on a retainer or subscription model for ongoing access to HR advice and support. Citation Group offers tailored HR services designed to fit your business needs and budget – with a simple, fixed monthly cost that covers all your people management needs.
If you employ people in Australia, professional HR support reduces your risk, improves compliance, and makes your team easier to manage. It’s particularly valuable for growing businesses and organisations without a dedicated in-house HR function.
HR consulting provides expert human advice on people management, employment law, and HR strategy. HR software automates and streamlines processes like leave management and employee records. The two work best together, and Citation Group gives you both in one solution.
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