Defending your business: navigating the surge in unfair and opportunistic claims

The latest Fair Work Commission (FWC) data shows a significant 10 per cent surge in unfair dismissal and general protections claims – a trend that’s having a real impact on small and medium businesses across Australia. With tighter labour markets, stretched HR resources and lower barriers to lodging claims, many businesses are dealing with more frequent, more complex disputes. Join us for our upcoming webinar, where our experts will share practical strategies to help you protect your business and navigate this challenging landscape with confidence.
Videos 27 November, 2025
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Defending your business: navigating the surge in unfair and opportunistic claims

In this session, our experts will discuss:

  • Why FWC claims are rising – and why SMEs are being hardest hit.
  • How economic pressures, low-cost claims, and AI-assisted submissions are driving the surge.
  • Why small businesses are more vulnerable to workplace disputes.
  • The key legal requirements for fair process and proper documentation.
  • Practical HR steps to help protect your business from claims and build resilience.

Our presenters

Ian Smith

Ian Smith

Director of Advisory at Citation HR and Safety

Mark Stewart

Mark Stewart

Business Development Manager at Citation Group

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