Do you know how interest rates affect your business? Take the RBA’s quiz to find out.

Everyone talks about interest rates, but what do they really mean? The Reserve Bank of Australia (RBA) asked people this question in their most recent public survey and found that …

Should employers be worried about AI-drafted FWC complaints?

Drafting a professional sounding Fair Work complaint doesn’t require a law degree anymore. It just requires a smart phone and a few prompts. A recent Fair Work Commission (FWC) decision …

How AI is changing ISO Certification

ISO certification is how businesses prove their systems meet internationally recognised standards – opening doors with clients, procurement panels, and regulators. AI is already changing how organisations achieve and maintain …

Termination without tears

Unfair dismissal is the most common claim lodged with the Fair Work Commission, and the bar for getting a termination right has never been higher. “We had every right to …

Better bargaining: preparing for your next enterprise agreement

Enterprise bargaining is back in focus, with record numbers of employees now covered by enterprise agreements and significant reforms to the bargaining framework under the Closing Loopholes Acts. More employers …

Difficult employees, tough conversations & Fair Work risk

Managing underperformance and conduct issues is one of the highest-risk moments for any SME. Get the approach wrong, and a difficult conversation can quickly become an unfair dismissal claim, a …

We need to talk about redundancy

Redundancies among Australian SMEs are climbing to levels not seen since the pandemic – and the legal bar for getting it right has never been higher. Get the approach wrong, and a …

HR questions often asked too late

Every week, Citation’s advisory team takes calls from business owners navigating situations they didn’t see coming. A termination handled without the right process. A performance issue that was discussed but …

Fair Work abolishes junior pay rates: what employers need to know

The Fair Work Commission handed down a landmark decision on 31 March 2026, abolishing junior pay rates for employees aged 18 and older across retail, fast food, and pharmacy. The …

Nine in a row: Citation Group recognised as Employer of Choice once again!

Citation Group recognised as Employer of Choice in the 2025 Australian Business Awards.